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2020 Ford Explorer PHEV problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
1
Service bulletins
3

The worst 2020 Ford Explorer PHEV problems

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Problems by type

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Recalls 1

Power train: axle assemblyReported April 14, 2022 · 252,936 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Remedy
Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S27.

Recall number 22V255000 · Recall details

See all 1 recalls for the 2020 Ford Explorer PHEV

Defect investigations

Pedestrian alert soundsOpened January 27, 2023, closed August 7, 2023

the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.

DP22005

Technical service bulletins for the 2020 Ford Explorer PHEV 3

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

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Questions about the 2020 Ford Explorer PHEV

Is the 2020 Ford Explorer PHEV reliable?

Owners have filed 0 complaints about the 2020 Ford Explorer PHEV.

What is the most common problem with the 2020 Ford Explorer PHEV?

There are not enough complaints to tell.

How many recalls does the 2020 Ford Explorer PHEV have?

1 recall, covering power train.

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