Driver was responding to a priority call with lights and siren going when the engine RPM's raced to approx 8,000 RPM's, engine lost forward movement and red triangle and stop safely now message turned on. Vehicle was moved to the side of the road and was disabled requiring a tow to Fleet. PCM codes P2884 and P2885 for Hybrid engine disconnect clutch faults were noted in PCM and vehicle was sent to dealer for diag/repairs on 4/27/26.
The worst 2020 Ford Explorer Intercept Hybrid problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Transmission2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Transmission2
Recalls 1
Power train: axle assembly
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Risk
- A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
- Remedy
- Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S27.
Recall number 22V255000 · Recall details
See all 1 recalls for the 2020 Ford Explorer Intercept Hybrid
Defect investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Technical service bulletins for the 2020 Ford Explorer Intercept Hybrid 3
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2020 Ford Explorer Intercept Hybrid owners say
Most recent owner complaints, unedited.
When the vehicle was started this morning, it sounded like it was chugging and did not wasn’t to stay on. Then when the driver went to drive, he got the notification on my dash to stop safely and the engine was disabled. The check engine light was on, as well as the battery light was on, and the warning light was on. PCM code P1A0C present. TSB 25-2447 applies but the vehicle has current software already installed as of 3/26/26. Ongoing issue with this and other Hybrid Ford Police Interceptor Utilities in our Fleet.
Compare the 2020 Ford Explorer Intercept Hybrid
Other model years
2020
Questions about the 2020 Ford Explorer Intercept Hybrid
Is the 2020 Ford Explorer Intercept Hybrid reliable?
Owners have filed 2 complaints about the 2020 Ford Explorer Intercept Hybrid, close to a typical Explorer Intercept Hybrid model year.
What is the most common problem with the 2020 Ford Explorer Intercept Hybrid?
Transmission and drivetrain, with 2 complaints.
How many recalls does the 2020 Ford Explorer Intercept Hybrid have?
1 recall, covering power train.
Was there a recall on the 2020 Ford Explorer Intercept Hybrid transmission?
Yes, 1 recall: 22V255000. Check your VIN to see if your car still needs the free repair.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2020 Ford Explorer Intercept Hybrid?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history