Some 2020-2023 Explorer/Aviator, 2020-2025 Police Interceptor Utility, 2020-2022 Escape/Corsair, and...

Bulletin number

SSM 53982

Component

Fuel/propulsion system

Summary

Some 2020-2023 Explorer/Aviator, 2020-2025 Police Interceptor Utility, 2020-2022 Escape/Corsair, and 2022-2024 Maverick vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450:00 stored in the powertrain control module (PCM). This may be due to an evaporative emission system concern or may also be caused by the customer overfilling the fuel tank. If this condition occurs, perform normal diagnosis per Workshop Manual (WSM) Section, 303-13 and repair as necessary. Inform the customer that the condition may have been caused by overfilling of the fuel tank and to not top-off the fuel tank when the fuel pump nozzle automatically shuts off for the first time. Refer the customer to the Fuel and Refueling section of their Owner Manual for additional information.

Owners of these vehicles have filed 553 complaints in the fuel system category.