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2020 Ford Explorer Police Intercept and Lincoln Aviator recall: windshield wiper/washer

Ford Motor Company reported this safety recall on January 15, 2021. It covers about 283 vehicles.

vehicles affected
283
reported
Jan 15, 2021
owners notified
Mar 2, 2021
related complaints
8

Visibility: windshield wiper/washer

What is wrong
Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
Risk
A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began March 2, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21C01.

Recall number 21V014000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 8 complaints about visibility problems.

2020 Ford Explorer Police Intercept2020 Lincoln Aviator

Questions about recall 21V014000

Is there a recall on the 2020 Ford Explorer Police Intercept and Lincoln Aviator windshield wiper/washer?

Yes. Recall 21V014000, reported on January 15, 2021, covers about 283 vehicles.

What is the fix for recall 21V014000?

Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began March 2, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21C01.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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