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April 26, 2017 Service bulletin

Some 2017 Fusion and MKZ vehicles built on 01-Nov-2016 and through 15-Mar-2017 may exhibit front windows...

Ford technical service bulletin SSM 46544 for 2017 Ford Fusion and 2017 Lincoln MKZ.

Bulletin number
SSM 46544
Component
Visibility: power window devices and controls
Summary
Some 2017 Fusion and MKZ vehicles built on 01-Nov-2016 and through 15-Mar-2017 may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. Reprogram the driver door module (DDM) and/or the passenger door module (PDM) to the latest calibration using IDS version 104.04 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. After programming perform the IDS power window initialization procedure. Access to this IDS learn procedure is available under Toolbox/Body/Power Window Initialization. For claiming, use causal part 14B291 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.

Owners of these vehicles have filed 15 complaints in the visibility category.

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