Some 2017 mkz and fusion vehicles equipped with memory seats and built on or before 6/3/2016 may exhibit a...

Bulletin number

SSM 46128

Component

Electrical system: 12v/24v/48v battery

Summary

Some 2017 mkz and fusion vehicles equipped with memory seats and built on or before 6/3/2016 may exhibit a discharged battery or a battery drain condition. Before performing normal diagnostics, reprogram the driver door module (ddm) to the latest calibration using the integrated diagnostic system (ids) version 102.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. Use causal part 14b291 and applicable labor operations from section 10 of the service labor time standards (slts)manual.

Owners of these vehicles have filed 135 complaints in the electrical category.