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December 14, 2018 Service bulletin

Pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'....

Ford technical service bulletin SSM 47711 for 2016-2019 Ford F-150, 2016-2019 Ford Explorer and 2016-2019 Ford Escape and others.

Bulletin number
SSM 47711
Component
Electrical system
Summary
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the customer can either connect to a trusted WiFi network to complete the setup process or turn off WiFi in the WiFi settings located under the Settings menu. Adjusting the setting for the customer is not a warrantable defect.

Owners of these vehicles have filed 2,731 complaints in the electrical category.

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