2017 Ford Fusion airbags problems

Filed Apr 24, 2024 · Airbags · VA

The dash deteriorated to the extent that, according to a Ford engineer, the passenger airbag will not deploy properly.

Filed Sep 7, 2023 · Airbags · IL · crash · 1 injury

I was a victim in a car crash driving this vehicle when another vehicle hit me and deployed my air bags. Due to the air bags deployment I ended up with significant burn marks to my arm which is likely to permanently scar.

Filed Aug 30, 2023 · Airbags · 89,000 miles · FL

The contact owns a 2017 Ford Fusion. The contact stated that the air bag module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed there was no recall on the VIN related to the failure. The approximate failure mileage was 89,000.

Filed Jul 13, 2023 · Airbags · VA

The contact owns a 2017 Ford Fusion. The contact stated that during a vehicle State Inspection, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the air bag control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that the replacement part was on backorder. The failure mileage was unknown.

Filed May 23, 2023 · Airbags · PA

The airbag warning light was enabled on the dashboard. The Ford dealer diagnosed this as code "DTC U2100:00 and B00A0:62-28 stored in RCM". I was told that Ford told the dealer to reprogram the RCM with new software and this was labor "not covered by warranty or recall." But, if my car were one model year later (2018 vs 2017) it would have been covered. I argued that this is a software defect, clearly the hardware did not fail since they did not have to replace anything, but I was simply told the labor was not covered and I would need to pay for it. After the software update the error codes and airbag light are normal. There is clearly a software defect impacting the safety performance of the vehicle. This vehicle should be recalled and the cost of the update and labor should not be a burden to the consumer. Consumers, such as me, who have had to pay for this work should be reimbursed by Ford.

Filed Apr 19, 2023 · Airbags, Brakes · ME · crash · 1 injury

The contact owned a 2017 Ford Fusion. The contact stated that while driving at approximately 45 MPH, he depressed the brake pedal to make a right turn when the vehicle failed to respond. The contact applied pressure to the brake pedal and pumped the brake pedal several times to slow the vehicle with no success. As a result, the vehicle skipped a bridge and then crashed into a building. The air bags failed to deploy. The contact sustained bruising to the chest that required medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The contact then received notification of the federal safety agency Campaign Number: 23V162000 (Service Brakes, Hydraulic). The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 84,000.

Filed Apr 2, 2023 · Airbags · CA

I left work, got into my car, turned the car on and the airbag light turned on, now the light is always on

Filed Oct 31, 2022 · Airbags · 54,855 miles · PA

The contact owns a 2017 Ford Fusion. The contact stated that while starting the vehicle, the air bag warning light illuminated. The contact stated that the failure had become an ongoing issue. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the air bag control module needed to be replaced. The contact was advised by the dealer that the part was on a national back order. The contact stated that the vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 54,855.

Filed Jun 28, 2022 · Airbags · 65,000 miles · TX

The contact owns a 2017 Ford Fusion. The contact stated while at the car wash, the air bag warning light illuminated. The vehicle was taken to the dealer but was not diagnosed. The contact was informed that the VIN was not under recall and he had to pay out-of-pocket for a diagnostic test. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 65,000.

Filed Jan 7, 2021 · Airbags, Electrical · 70,000 miles · NY

Tl* the contact owns a 2017 ford fusion. The contact stated that after starting the vehicle, the service restraints system warning light illuminated. The vehicle was taken to metro ford sales inc (3601 state st, schenectady, ny 12304, (518) 868-6157) where it was diagnosed and determined that the service restraints module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.