During a manufacturer-mandated software module update, North Central Ford (Plano, TX) bypassed continuous power supply safety protocols. This negligence caused a voltage drop, interrupted the software flash, and completely corrupted the Accessory Protocol Interface Module (APIM). The dealership returned the vehicle to me, stating the update was complete. The corrupted module failed to power down, causing a severe parasitic drain that completely killed the battery overnight, leaving the vehicle immobilized and immune to jump-starting. The APIM is completely corrupted. The disabled vehicle was towed back to North Central Ford and remains available for immediate inspection. Safety Risks: The corrupted APIM permanently disabled the federally mandated backup camera (violating FMVSS 111) and touch-screen climate/defroster controls, creating severe rear and forward visibility hazards. The module's failure to sleep causes a continuous parasitic battery drain that has already stranded me and introduces a high risk of sudden electrical failure in traffic. Dealer Confirmation: North Central Ford's paperwork confirms they caused the failure. Their Day 1 intake Multi-Point Inspection officially documented my battery in "GOOD CONDITION" prior to service, and their initial invoice explicitly states the update was "UNSUCCESSFUL." Furthermore, after I supplied a new replacement battery for a second diagnostic, they confirmed a U2100 code (Initial Configuration Not Complete), proving the module was electronically wiped during their botched procedure. Prior Symptoms / Inspections: None. The electrical system and screen were fully functional prior to the software update. Inspected solely by North Central Ford. Status: The General Manager dismisses their own diagnostic codes, refuses to repair these technician-caused safety defects under consequential damage guidelines, and is attempting to charge me out-of-pocket, The vehicle remains at the dealership due to active safety hazards.
Lincoln MKX battery drain problems
12 of the 1,418 owner complaints about the Lincoln MKX describe battery drain or dead battery, most of them for the 2011 model year.
- owner complaints
- 12
- worst model year
- 2011
- typical mileage
- 89,000
By model year
- 20172
- 20123
- 20116
- 20071
Often reported together
Door locks 4Headlights 2Fuel smell 1Fuel leak 1Fire or smoke 1Grinding brakes 1Backup camera 1
Trouble codes mentioned
U2100 1
What owners say
What component or system failed or malfunctioned, and is it available for inspection upon request? Battery drain How was your safety or the safety of others put at risk? stranded due to battery failure Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Door ajar sensor stays on even though doors are closed. Doors does not lock and lights stays on draining the battery.
Left rear door ajar sensor will not shut off. The car consistently thinks the door is ajar when in fact the door is closed. This sets the vehicle car alarm off when the vehicle is parked 2-4 times a day. Additionally, when driving the vehicle at night, all of the interior lights remain on as it thinks the door is open, causing night time driving very difficult. We have to disconnect the battery at night to stop draining the battery. This is obviously a flaw in the design since the switch is built into the door latch. The cost to repair this design flaw has been pushed off onto the consumer which is unethical and wrong.
Drivers door shows open when closed. Cant lock the doors and battery drains. Happens when closing at stop on when moving.
Door ajar will not turn off even when the door is closed. It keeps all the dome lights on and the car will not lock while in motion, therefore causing a fall out hazard while the vehicle is in motion. While in park, the dome lights remain on for a significant amount of time causing battery drainage and doors do not lock. They unlock themselves creating a safety issue.
Vehicle registers door adjar constantly. Causes dome lights to stay on even while driving, can't lock door, and battery goes dead. This is an issue! I saw there was an investigation but apparently nothing has been resolved. The problem started gradually and progressed to always. One time after the battery died I had a friend jump it and the cables started on fire! Unsure if this is related but the 12volt plug in the dash stopped working and the heater AC HVAC also went out previous to this. What a pain...
When shifting into "park" there is a warning that appears on the dash as "shift to park". The "p" indicator light will not illuminate and does not engage safety features associated with placing the vehicle in "park". This also causes the display to stay on and drains the battery if not corrected. This is a known issue addressed on tsb 15-0047 but should be a safety recall as it could lead to a stranded motorist.
Drivers side door latch mechanism has failed. The door open warning light on the dash stays on. Attempts to get it to go out have failed. The car dings the entire time while driving it. At night the overhead lights stay on and interfers with visibility. When car is parked the interior lights stay on, draining the battery due to the door open warning on the dash.
2/3/2015 I took my 2007 lincoln mkx in for gas tank recall. On november 25,2015 I picked my car up from the dealer. The dealer stated a new tank was installed. November 27th I filled my tank with gas and went approximately 15 miles before my car shut down while proceeding to stop at a red light. I turned the ignition and started the car and drove 1 mile further to my destination at a mall. My family exited the car and noticed a perfuse gas smell coming from the right side towards the rear. My husband looked under the car and noticed gas leaking. Either the recalled tank was not replaced by the dealer or the new tank is already leaking. The leak is coming from the seam of the fuel tank. While this is the short story it does not mention the all the damage occurred to my car by sitting for 10 months and being exposed to the harsh elements of the sun, rain, snow and the fact someone ran into it while in the dealers procession. My headlights are faded, paint faded, brakes squeal, dead battery and flat tires. Let's not forget it still leaks gas.
Related recalls
Electrical system: 12v/24v/48v battery: cables
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2016-2017 Lincoln MKX vehicles equipped with 3.7L engines. The battery positive cable harness may contact the transmission shifter cable bracket resulting in a short circuit.
- Risk
- An electrical short increases the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will remove the battery harness clips and elbow guide, and install a wire channel shield and protective sleeve to the battery cable harness, free of charge. Interim notices informing owners of the safety risk were mailed on December 2, 2019. Owners will receive a second notice when the remedy becomes available, currently expected to be the end of April 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S41.
Recall number 19V809000 · Recall details
Electrical system: starter assembly
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
- Risk
- An electrical arc can increase the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S25.
Recall number 18V548000 · Recall details
Electrical system: software
- What is wrong
- Ford is recalling certain model year 2011 ford f-150, f-250, f-350, f-450, f-550, edge, and lincoln mkx trucks manufactured from october 25, 2010, through november 20, 2010. These vehicles were inspected using integrated diagnostic system (ids) that had a custom software routine to read the suspect body control module (bcm) serial number. Based on the serial number the bcm was either not affected or replaced. The custom software routine was not reading the correct set of characters, and was not able to identify a bcm that required replacement affected bcms may have the potential for an internal short.
- Risk
- If an electrical short develops, an overheating condition may occur which could result in a vehicle fire.
- Remedy
- Dealer will inspect the body control module and if necessary replace it free of charge. The safety recall began on march 7, 2011. Owners may contact ford motor company customer relationship center at 1‑866‑436‑7332.
Recall number 11V128000 · Recall details
Questions about the Lincoln MKX battery drain
Which Lincoln MKX years have battery drain or dead battery problems?
The model years with the most reports are 2011 (6 complaints), 2012 (3 complaints) and 2017 (2 complaints).
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