My rear veiw camera only works when it wants to. It is either upside down and no use for backing up or black screen with no working message. I see other years are being recalled for that same reason.
Lincoln MKX screen failure problems
14 of the 1,418 owner complaints about the Lincoln MKX describe screen or infotainment failure, most of them for the 2011 model year.
- owner complaints
- 14
- worst model year
- 2011
- typical mileage
- 10,245
Is there a fix? There are 3 recalls for this area of the car. See below
By model year
- 20172
- 20161
- 20134
- 20123
- 20114
Often reported together
What owners say
The contact owns a 2017 Lincoln MKX. The contact stated that while reversing, the back-over prevention camera displayed a black screen. The contact stated that the failure impaired the ability to operate the vehicle safely. In addition, the contact stated that the failure prevented the contact from seeing anything behind the vehicle while reversing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not included in a recall for the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Backup camera faulty won’t connect just black screen
I am having issues with my touch screen. My screen will go black every other week, for about a day and the the SNYC will update. This time, it’s been over a week, and the screen is still black. I have tried changing fuses to no avail. Also, the rear camera does not work. Along with the blind spot warning or the rear cross traffic warning. How should I proceed? I believe it may be a faulty chip in the computer board.
Since 2017, touch screen went to black several times when I started the car on a city street, and would not turn on within 24 hours. Got more serious in 2019, the screen didn't turn on after 3 days. I took the car to a local dealer. Was diagnosed and replaced defective apim and updated to latest level for pmi on oct 1, 2019, mileage: 60759. Paid for $965.64.
We had taken our lincoln for warranty work on the navigation/stereo and it was determined a part needed to be ordered. We were told we could drive the car while waiting on the part to arrive but when we went to pick it up our car would not start. The dealership charged the battery and ran it through some tests and everything checked out so we picked it up the next day. One day later the vehicle once again would not start. Dealership once again charged battery and ran it through tests and once again everything checked out. We decided to leave the vehicle at the dealership until the part for the navigation/stereo was replaced and then picked it up. We drove it about a week with absolutely no problems until I was pulling out of a parking lot into a street and my car lost all power including steering without any warning. I managed to coast into a single lane so I wasnt blocking the entire street. My car would not restart giving a message about power failure or power off on the display. I tried restarting several times while sitting blocking traffic including taking the key fob out of the car completely for a few minutes then placing it back in the car hoping something would reset and still had no luck. A tow truck arrived and towed my lincoln into the dealership where it started right up so no code could be found. The dealership has no way to fix the issue without codes. I feel lucky this problem has only occured in relatively calm traffic and not while I was on the interstate where this issue could be deadly.
The 8 inch touch screen has gone blank. Can not access phone, audio, temp. Or navigation screens. This occured upon starting vehicle.
Sync 3 navigation unit faulted out freezing some of the controls on the center stack. Phone functions (including 911 assist became inoperative. Has happened several times with varying degrees of severity. Unit will automatically reset when car is turned off and door opened and closed. Lincoln's position: no fault code, no problem.
Started car in driveway. Car stalled and lost all power. Tried to restart and car did restart. 1 week later while driving the dashboard control panel (phone, navigation, sirius, climate blackened out. Car stalled in middle of highway. No power. Later the same day, brake pedal went directly to the floor when starting car.
Started car in driveway. Car stalled and lost all power. Tried to restart and car started again. 1 week later, while driving dashboard control panel (phone, navigation, climate,sirius blacked out. Car stalled in middle of highway. No power. Later the same day, the brake pedal went directly to the floor when starting.
Related recalls
Electrical system: 12v/24v/48v battery: cables
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2016-2017 Lincoln MKX vehicles equipped with 3.7L engines. The battery positive cable harness may contact the transmission shifter cable bracket resulting in a short circuit.
- Risk
- An electrical short increases the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will remove the battery harness clips and elbow guide, and install a wire channel shield and protective sleeve to the battery cable harness, free of charge. Interim notices informing owners of the safety risk were mailed on December 2, 2019. Owners will receive a second notice when the remedy becomes available, currently expected to be the end of April 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S41.
Recall number 19V809000 · Recall details
Electrical system: starter assembly
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
- Risk
- An electrical arc can increase the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S25.
Recall number 18V548000 · Recall details
Electrical system: software
- What is wrong
- Ford is recalling certain model year 2011 ford f-150, f-250, f-350, f-450, f-550, edge, and lincoln mkx trucks manufactured from october 25, 2010, through november 20, 2010. These vehicles were inspected using integrated diagnostic system (ids) that had a custom software routine to read the suspect body control module (bcm) serial number. Based on the serial number the bcm was either not affected or replaced. The custom software routine was not reading the correct set of characters, and was not able to identify a bcm that required replacement affected bcms may have the potential for an internal short.
- Risk
- If an electrical short develops, an overheating condition may occur which could result in a vehicle fire.
- Remedy
- Dealer will inspect the body control module and if necessary replace it free of charge. The safety recall began on march 7, 2011. Owners may contact ford motor company customer relationship center at 1‑866‑436‑7332.
Recall number 11V128000 · Recall details
Questions about the Lincoln MKX screen failure
Which Lincoln MKX years have screen or infotainment failure problems?
The model years with the most reports are 2011 (4 complaints), 2013 (4 complaints) and 2012 (3 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Lincoln MKX?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history