The contact owns a 2017 Lincoln Navigator. The contact previously received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available, and the rearview camera intermittently displayed a blank or distorted image. The contact stated that when the part for the recall repair became available, the vehicle was taken to the dealer; however, after the dealer inspected the rearview camera, no failure was found. The rearview camera was not replaced. The dealer informed the contact that the rearview camera would be replaced as necessary. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.
2017 Lincoln Navigator: backup camera failure
5 of the 32 complaints about the 2017 Lincoln Navigator describe backup camera failure.
- owner complaints
- 5
- of this car's complaints
- 16%
- recalls
- 0
Backup camera failure by model year
- 20241
- 20232
- 20221
- 20211
- 20195
- 20183
- 20175
- 20162
What owners say
The contact owns a 2017 Lincoln Navigator. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted while reversing. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Back-up camera quit working about 3 months ago, 2025. There is a recall for the 2018 cameras but this is a 2017. Please include the 2017 year in the recall list. This issue poses a safety hazard when backing. Driver can not see what is behind the vehicle or if it is in a dangerous position. Since this is a SUV sized car the side mirrors are not adequate to safely see what is behind the car when backing. We have had a few close calls but no injuries yet.
the rearview camera does not always come on when the vehicle is put in reverse. It appears to be the same issue as the newer Lincoln navigators and other fords for which a recall was just issued. The recall number for Ford is 25S49. The recall needs to include the 2017 navigator as well. You can not see behind the vehicle when the camera malfunctions The vehicle has not been to the dealer for the issue yet when the camera does not work there is a error message
My vehicle is a 2017 Lincoln Navigator. The Backup Camera works maybe 50% of the times that I attempt to back up. I understand that Lincoln has a recall on other Lincoln vehicles for this issue, but not for the Navigator. The Cross Traffic Alert does not work. In combination, attempting to back up has a real potential for a vehicle crash or pedestrian injury, especially in parking lots, for drivers of the Lincoln Navigator. Thank you.
Service bulletins that may apply
- Customer Satisfaction Program 25N15
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Some 2017-2022 Ford/Lincoln customers may experience a notification in the...
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Blank screen or other various SYNC symptoms only when the vehicle is in transport mode
Related recalls
No recalls on record for this model year.
Questions about the 2017 Lincoln Navigator backup camera
Is backup camera failure a common problem on the 2017 Lincoln Navigator?
5 of 32 owner complaints about the 2017 Lincoln Navigator (16%) mention backup camera failure. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2017 Lincoln Navigator?
There are 0 recalls and 35 service bulletins for the same area of the car. Check them below with your VIN.
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