Lincoln Navigator backup camera problems

Filed May 9, 2026 · Driver assistance, Fuel system · WA

Vehicle is subject to multiple open federal safety recalls with no repair remedy currently available from Ford/Lincoln. One recall involves potential fuel pump failure causing loss of fuel pressure, engine stall while driving, and increased crash risk. A second recall involves interruption of driver assistance and visibility systems including rearview camera, forward collision warning, lane keeping, and related safety systems. This vehicle is operated in a commercial passenger rental fleet. Due to federal rental vehicle recall compliance requirements, the vehicle was removed from rental service immediately after issuance of the recalls and cannot legally be rented until repaired. Ford/Lincoln currently has no available repair remedy despite the recalls having been active for an extended period of time. The lack of available remedy has rendered the vehicle commercially unusable for an extended period while continuing to create ongoing safety concerns related to engine stall and interruption of critical driver assistance systems. The vehicle remains unavailable for lawful commercial operation pending manufacturer remedy.

Filed Apr 29, 2026 · PA

Backup camera works intermittently. Only works ~20% of the time

Filed Mar 11, 2026 · Driver assistance · 87,000 miles · MI

The contact owns a 2017 Lincoln Navigator. The contact previously received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available, and the rearview camera intermittently displayed a blank or distorted image. The contact stated that when the part for the recall repair became available, the vehicle was taken to the dealer; however, after the dealer inspected the rearview camera, no failure was found. The rearview camera was not replaced. The dealer informed the contact that the rearview camera would be replaced as necessary. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.

Filed Feb 24, 2026 · Electrical, Seat belts · CA

On May 26, 2024, I entered into a lease agreement for a Lincoln Navigator vehicle manufactured and warranted by Lincoln Motor Company. This vehicle subsequently developed multiple serious and dangerous safety defects, including uncontrolled and spontaneous seat inflation, failure of seat pump systems, infotainment system failure including loss of backup camera and safety display systems, unexpected closure of side mirrors while driving, and continued seat movement and mechanical activation after the vehicle was powered off. These defects presented a direct and substantial risk to occupant safety. On multiple occasions, uncontrolled seat inflation physically restrained and trapped an occupant, including a minor child, by causing the seat structure to expand while the seatbelt locking mechanism engaged, restricting the occupant’s ability to exit the seat. These events occurred while the vehicle was in operation, including while traveling on a public freeway, creating an immediate and dangerous safety hazard. Lincoln Motor Company and Galpin Ford were repeatedly notified of these safety defects. On January 6, 2025, the vehicle was delivered to Galpin Lincoln, an authorized Lincoln Motor Company repair facility, for emergency repair due to these ongoing and escalating safety failures. Lincoln Motor Company retained possession of the vehicle for approximately eighty-three (83) days. During this time, Lincoln Motor Company admitted in writing that critical seat systems and associated pump mechanisms were not functioning as designed. Lincoln Motor Company further admitted that no repair remedy existed for certain infotainment and software-related system failures due to lack of available corrective software or engineering solution. Despite these admissions & despite exceeding statutory repair period thresholds, Lincoln Motor Company failed to repair myriad safety hazards on our Navigator leaving us with an inoperable vehicle.

Filed Jan 20, 2026 · Driver assistance, Visibility · 110,000 miles · AZ

The contact owns a 2016 Lincoln Navigator. The contact received notifications of the federal safety agency Campaign Numbers: 25V091000 (VISIBILITY) and 25V572000 (BACK OVER PREVENTION). The contact stated that the rearview camera displayed a black screen image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rearview Camera Unavailable" was displayed. The contact stated that when the temperature outside was over eighty degrees Fahrenheit, the failure occurred. The vehicle was taken to the dealer. The dealer refused to complete the repairs and informed the contact that, since there was no code displayed, the recall repairs were not needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

Filed Nov 13, 2025 · Driver assistance · 40,000 miles · GA

The contact owns a 2017 Lincoln Navigator. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted while reversing. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

Filed Sep 27, 2025 · Electrical, Steering · MI

The back up camera will randomly black out. The steering wheel motor is broke and the steering wheel does not adjust. Needed a new air conditioner motor, timing chain, had a transmission leak, wheel axel leak. This is a safety hazard and caused a huge financial strain.

Filed Jul 8, 2025 · MO

Back-up camera quit working about 3 months ago, 2025. There is a recall for the 2018 cameras but this is a 2017. Please include the 2017 year in the recall list. This issue poses a safety hazard when backing. Driver can not see what is behind the vehicle or if it is in a dangerous position. Since this is a SUV sized car the side mirrors are not adequate to safely see what is behind the car when backing. We have had a few close calls but no injuries yet.

Filed Jul 7, 2025 · Driver assistance · 84,000 miles · UT

The contact owns a 2016 Lincoln Navigator. The contact stated that the rearview camera image was distorted. The contact stated that message “Camera Unavailable” was displayed. The contact stated that the failure had become more frequent. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 84,000.

Filed Jul 3, 2025 · Seat belts · OK

My husband (age [XXX] ) and I (age [XXX] ) were traveling on, he was driving, [XXX] in Atoka, OK on the evening of [XXX], when all of a sudden we heard a loud pop. It sounded like a gun shot. The sound was followed by a smoke smell. He held his composure and was able to pull over, and we learned that it was the seatbelt that was affected, and he had cinch marks on his shirt left by the seatbelt. We then realized the driver’s side seatbelt was “floppy” and wouldn’t retract back. I then called our local Ford dealership in Durant, OK to get it in asap and was informed to bring it in Monday, June 23, 2025. We drove the car home to Durant, OK which is approximately 30 minutes away on a very dangerous stretch of highway after the call. On Monday, I carefully drove it to the dealership to be repaired. I was informed later that day that they were able to repair one recall, the back up camera, but the seatbelt couldn’t be repaired due to a back order on the part (told by Kyle the service tech). I emailed Red River Ford service manager immediately after that and was sent an email back that had his phone number. I then called him, Rick Riley, and he told me that he’s showing that the part is actually not even available to get and couldn’t give me an estimated time. I asked if it was possible to get a loaner, this is my personal car and the only car that can hold my family of 6. We were leaving for vacation June 25 and had no way to get to the airport. I called Lincoln concierge to see if they could do anything to get me a loaner, and the representative was no help. She told me she was going to contact Red River Ford but never did; I had sent a message asking Rick Riley if he had been contacted, and he said no. We ended up paying for a driver to safely get us to DFW airport which cost $360. I’ve called Lincoln 2 more times now and keep getting told the part is on back order but no advice on getting a loaner or them buying back the car. I don’t know what else to do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION