The contact owns a 2019 Lincoln Navigator. The contact stated that while driving 45-50 MPH, there was an abnormally loud popping sound, and the contact felt an impact to the chest, and became aware of an abnormal odor. The seat belt warning light had illuminated after the failure. The contact stated that the front driver’s side seat belt retracted and locked. The contact pulled over to the side of the road, where bystanders assisted in freeing the contact from the locked seat belt by sliding the front driver's seat rearward while unlatching the seat belt buckle. The contact sustained bruises to the chest. The contact resumed driving after 20 minutes. The dealer was contacted by phone and informed the contact that the failure was associated with the federal safety agency Campaign Number: 26V344000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure by phone and confirmed that the part was not yet available for the recall repair. The failure mileage was 163,689.
Lincoln Navigator seat belt problems
21 of the 1,361 owner complaints about the Lincoln Navigator describe seat belt won't latch or retract, most of them for the 2019 model year.
- owner complaints
- 21
- worst model year
- 2019
- typical mileage
- 110,000
By model year
- 20241
- 20201
- 201914
- 20181
- 20012
- 19991
- 19981
Often reported together
Backup camera 2No deployment 2Airbag light 2Engine failure 1
What owners say
My vehicle was moving slowly in a pickup line for my child. Randomly, the seat belt retractor went off and pulled me back into the seat. Initially, I thought it was a gunshot. Smoke was all in the car. My neck/shoulder has some bruising and cuts from the seat belt. There was a seatbelt light on the dash. It has been there for some time, but the recall's hasn't been issued and it's not realistic to not have a car until FoMoCo issues the fix.
COMPONENT FAILURE: The driver-side front seat belt retractor & pyrotechnic pretensioner assembly spontaneously & violently deployed while the vehicle was in motion. Immediately following the explosion, the vehicle's dashboard SRS/Airbag warning light illuminated & remains locked on. The component is currently intact & remains inside the vehicle; it is fully available for physical inspection upon request. SAFETY RISK: The component fired with a gunshot-like sound inside the enclosed cabin, forcefully locking & pinning the [XXX] driver against the seat. This sudden explosion & physical restraint severely startled the young driver, nearly causing a loss of vehicle control. Had this occurred seconds later as we exited the subdivision & turned onto CR 346 heading toward Whitehouse—which is a narrow, fast-moving two-lane county road with no shoulder—a severe head-on collision with oncoming traffic or a road-departure rollover would have been unavoidable. The incident caused ongoing shoulder/chest soreness to the [XXX] driver & extreme distress to an autistic passenger in the vehicle. Furthermore, the driver's safety belt is now completely flaccid & inoperable, leaving the driver with zero crash protection. DEALER CONFIRMATION: Not yet confirmed by tech. Dealer did not provide/offer an emergency drop-off or inspection stating a 4-day delay (Wednesday) would be likely- leaving 1-car family stranded. 3rd-PARTY INSPECTION: None. Vehicle remains parked at residence awaiting safe transport. WARNINGS/SYMPTOMS: Zero symptoms, alerts, or warnings prior to failure. SRS light triggered immediately at moment of deployment due to system fault. ADDITIONAL DATA: This incident is a direct failure under the federal safety agency Campaign Number 26V344 (Lincoln Service Action Code 26S34) regarding the spontaneous, unprovoked deployment of front seat belt retractor pretensioners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While a passenger was riding in the company-owned Lincoln Navigator, the front passenger seat belt suddenly tightened with significant force without a collision or other apparent triggering event. The seat belt remained extremely tight against the passenger and caused visible bruising. We later became aware that Ford has issued safety recalls involving inadvertent deployment of the seat belt retractor pretensioners on certain Lincoln Navigator vehicles. We are reporting this incident as a suspected seat belt pretensioner/retractor malfunction and are requesting that it be documented and investigated.
On August 20, 2026, I was driving my 2020 Lincoln Navigator and came to a complete stop at a traffic light. While I was sitting stationary at the light, with no collision, impact, sudden braking, or other event, I suddenly heard a very loud noise that sounded like a gunshot. At the same time, the driver-side seat belt violently tightened and pulled me back into the seat. The seat belt tightened with enough force to leave marks across my chest and stomach. I was able to get myself out of the seat belt, but afterward the seat belt remained extremely tight and locked in place and could no longer be used normally. My vehicle had previously been identified as being affected by a Lincoln/Ford recall involving the seat belt pretensioner. Several months ago, I received notification instructing me to bring the vehicle to a Lincoln dealership to have the recall addressed. I scheduled the repair and brought the vehicle to the dealership approximately two weeks later. At that time, I was informed that the recall had been paused and that the dealership could not perform the repair because Lincoln did not have an available remedy/replacement part. I continued driving the vehicle because Lincoln had not provided a repair or instructed me that the vehicle should not be driven. The seat belt pretensioner has now unexpectedly deployed while the vehicle was completely stationary and without any accident or impact. The Lincoln dealership has informed me that they expect it may take approximately one month to obtain the replacement part needed to repair the vehicle. I have also contacted Lincoln Customer Support, and a case has been opened regarding this incident. I am reporting this because this was a serious and frightening safety failure. The seat belt pretensioner deployed without a collision or other apparent reason and tightened with enough force to cause visible marks on my body. I am concerned that this defect could cause more serious injuries if it occurs to other drivers
The contact owns a 2019 Lincoln Navigator. The contact stated that while driving at an undisclosed speed, the front driver’s side seat belt retractor pretensioner deployed. No warning lights were illuminated. The contact received notification of the federal safety agency Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 117,000.
I was driving my car about 30 miles an hour when my driver’s side seat belt suddenly locked down on me painfully. Also when that happened it sounded like a gunshot went off and it smelled like smoke. I did not hit anything or apply my brakes suddenly to cause the seat belt to engage.
The contact owns a 2019 Licoln Navigator. The contact stated while the vehicle was parked, the front driver and passengers seat belts retactators seized. The vehicle was taken to the dealer where it was diagnosed with failed front drivers and passenger seat belts retractor. The contact was informed that the front driver's and passenger's seat belt retractors needed to be replaced. The vehicle was not repaired. The contact was informed of an open recall assoicated with the contact's VIN, the federal safety agency Campaign Number: 26V344000 (Seat Belts) however the parts were unavailable. The contact was advised to contact the federal safety agency Hotline and report the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately
On May 26, 2024, I entered into a lease agreement for a Lincoln Navigator vehicle manufactured and warranted by Lincoln Motor Company. This vehicle subsequently developed multiple serious and dangerous safety defects, including uncontrolled and spontaneous seat inflation, failure of seat pump systems, infotainment system failure including loss of backup camera and safety display systems, unexpected closure of side mirrors while driving, and continued seat movement and mechanical activation after the vehicle was powered off. These defects presented a direct and substantial risk to occupant safety. On multiple occasions, uncontrolled seat inflation physically restrained and trapped an occupant, including a minor child, by causing the seat structure to expand while the seatbelt locking mechanism engaged, restricting the occupant’s ability to exit the seat. These events occurred while the vehicle was in operation, including while traveling on a public freeway, creating an immediate and dangerous safety hazard. Lincoln Motor Company and Galpin Ford were repeatedly notified of these safety defects. On January 6, 2025, the vehicle was delivered to Galpin Lincoln, an authorized Lincoln Motor Company repair facility, for emergency repair due to these ongoing and escalating safety failures. Lincoln Motor Company retained possession of the vehicle for approximately eighty-three (83) days. During this time, Lincoln Motor Company admitted in writing that critical seat systems and associated pump mechanisms were not functioning as designed. Lincoln Motor Company further admitted that no repair remedy existed for certain infotainment and software-related system failures due to lack of available corrective software or engineering solution. Despite these admissions & despite exceeding statutory repair period thresholds, Lincoln Motor Company failed to repair myriad safety hazards on our Navigator leaving us with an inoperable vehicle.
I was driving the car at approximately 10 miles/hr (slowly accelerating after stopping at a traffic light), when I heard a loud bang / explosion. This was accompanied by a feeling like I had been struck in the chest. However, there was no collision to the car. I then realized that my seatbelt was tightly cinched and locked around my body, and it had caused the blow to my chest. I was able to pull off the road and stop the car, and I worked my way out of the seatbelt with difficulty by unclasping it. There was a smell of gunpowder in the air, but I confirmed that no collision or accident to my car had occurred. The skin on my chest and left neck were badly bruised by the seatbelt pretensioning. It is clear that the seatbelt pretensioning system inappropriately triggered while I was driving this vehicle. There is a known recall for this car's seat belt pretensioning system, and prior to this incident the restraint system error light was turning on and off since September 2024. I paid for a "repair" of this error, though it continued to occur. When I contacted the Lincoln dealership again, they stated that the part for this recall is not yet available. After this incident occurred, I had my vehicle towed to the Lincoln dealership and contacted Lincoln Customer Service. They again stated that they could not repair the seatbelt as the part is still not available. When this incident occurred, I was driving my 2 year-old daughter to preschool. I feel lucky that the seatbelt malfunction did not cause a car crash--the inappropriate triggering was shocking, caused bodily harm, and I was barely able to keep control of the car to pull aside safely.
Related recalls
Seat belts: pretensioner
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018-2022 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
- Risk
- Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
- Remedy
- Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 8, 2026. Additional letters will be sent once the remedy is available, anticipated in August 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S34. This recall replaces and expands previous the federal safety agency recalls 24V099 and 25V197. Vehicles previously inspected or repaired under the prior recalls will need the new repair completed.
Recall number 26V344000 · Recall details
Seat belts: pretensioner
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
- Risk
- Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
- Remedy
- Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V‑099 and did not have parts replaced will need to have this new recall remedy completed.
Recall number 25V197000 · Recall details
Seat belts: pretensioner
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
- Risk
- Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.
- Remedy
- Dealers will replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S06.
Recall number 24V099000 · Recall details
Seat belts: front: buckle assembly
- What is wrong
- Vehicle description: passenger and sport utility vehicles, pickup trucks, and minivans. Equipped with seat belts supplied by trw. It is possible that the driver's and/or front passenger's outboard seat belt buckle may not fully latch. Ford crown victoria built at st. Thomas assembly plant from 4/17/00 - 5/29/01 mercury grand marquis built at st. Thomas assembly plant from 4/17/00 - 5/29/01. Lincoln town cars built at wixom assembly plant from 3/27/00 - 5/30/01. Lincoln navigators built at michigan truck plant from 4/11/00 - 5/31/01. Ford windstars built at oakville assembly plant from 3/23/00 - 5/30/01. Ford rangers built at twin cities plant from 3/28/00 - 5/30/01, and also at the edison plant from 3/13/00 - 5/25/01. Ford f-150 truck built at norfolk plant from 4/18/00 - 5/25/00; at ontario plant from 5/10/00 - 5/28/01; at kansas city plant from 9/11/99 - 5/25/01; and at cuautitlan plant from 5/16/00 - 6/9/01. Ford super duty f-250, f-350, f-450, and f-550 trucks built at kentucky plant from 4/17/00 - 5/27/01; and at cuautitlan plant from 5/16/00 - 6/19/01. Ford excursions built at kentucky plant from 4/17/00 - 10/2/00. Ford expeditions built at michigan truck plant from 4/11/00 - 5/31/01.
- Risk
- In the event of a crash, the restraint system may not provide adequate occupant protection, increasing the risk of personal injury to the seat occupant.
- Remedy
- Dealers will inspect the front outboard seat belt buckles and if the buckle fails the inspection process, it will be replaced. Owner notification began july 25, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1‑866‑436‑7332.
Recall number 01V227001 · Recall details
Questions about the Lincoln Navigator seat belt
Which Lincoln Navigator years have seat belt won't latch or retract problems?
The model years with the most reports are 2019 (14 complaints), 2001 (2 complaints) and 1998 (1 complaints).
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