This referral involves a dump truck injury accident resulting in the vehicle overturning. I am a ky osha compliance officer assigned a complaint in regards to this vehicle. The complainant alleges that the truck needed new tires. They allege that a blown worn tire caused this accident. The accident happened near marion, ky. The truck is now in a collision repair center at 945 nandino blvd in lexington, ky. I inspected the vehicle and it had a worn inner right rear tire. The truck was loaded with 25 tons of gravel and traveling at approximately 45 MPH when the driver lost control of the vehicle which eventually overturned. No other vehicles were involved. Since this is more of a dot issue I am referring the matter to dot for possible follow up with ky cve. My name is [xxx]I am attaching the police report on the incident. Thank you. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
The worst 2017 Mack Granite (Gu) problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Wheels1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Wheels1
Recalls 3
Exterior lighting: turn signal
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.
- Remedy
- Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0448.
Recall number 23V600000 · Recall details
Suspension: front: hub
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
- Risk
- Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
- Remedy
- Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0406.
Recall number 16V929000 · Recall details
Steering
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain model year 2016-2017 Granite (GU) and TerraPro (MRU) trucks manufactured from November 9, 2015, through January 19, 2016. The affected trucks may be missing a roll pin to secure the upper steering yoke to the steering shaft.
- Risk
- If the roll pin is missing, the steering shaft may disconnect from the yoke, resulting in a complete loss of steering and increasing the risk of a crash.
- Remedy
- Mack will notify owners, and dealers will inspect the vehicles and replace the steering shaft if the roll pin is missing, free of charge. The recall began on April 1, 2016. Owners may contact Mack customer service at 1‑610‑709‑2131. Mack's recall campaign number for this recall is SC0400.
Recall number 16V098000 · Recall details
Technical service bulletins for the 2017 Mack Granite (Gu) 199
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2017 Mack Granite (Gu) owners say
Most recent owner complaints, unedited.
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Questions about the 2017 Mack Granite (Gu)
Is the 2017 Mack Granite (Gu) reliable?
Owners have filed 1 complaint about the 2017 Mack Granite (Gu), close to a typical Granite (Gu) model year.
What is the most common problem with the 2017 Mack Granite (Gu)?
Wheels, with 1 complaint.
How many recalls does the 2017 Mack Granite (Gu) have?
3 recalls, covering exterior lighting, suspension and steering.
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