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2010 Mack Mru problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
7
Service bulletins
186

The worst 2010 Mack Mru problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

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Recalls 7

Service brakes, air: antilockReported January 23, 2025 · 142 vehicles affected
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2010-2018 MRU and 2019-2025 Terrapro towing vehicles. The vehicles are missing the anti-lock brake (ABS) warning light and circuitry that controls the anti-lock brake function for an attached trailer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk
Driving without a functioning anti-lock brake system may result in the trailer not braking as intended, increasing the risk of a crash.
Remedy
Dealers will add an ABS warning light and circuitry, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Mack's customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0474.

Recall number 25V030000 · Recall details

Parking brakeReported December 9, 2021 · 20,668 vehicles affected
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2008-2019 TerraPro (MRU) and 2019-2022 TerraPro (TE) vehicles. A brake control valve air leak into the attached exhaust hose can create excessive back pressure, causing the parking brake to release unexpectedly.
Risk
The unexpected release of the parking brake may allow the vehicle to rollaway, increasing the risk of a crash.
Remedy
Dealers will remove the exhaust tube and fitting from the valve, free of charge. Owner notification letters were mailed February 8, 2022. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0433.

Recall number 21V953000 · Recall details

Exterior lighting: turn signal: flasher unitReported April 18, 2014 · 44,047 vehicles affected
What is wrong
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
Risk
A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1‑866‑298‑6586. Mack's number for this recall is SC0379.

Recall number 14V208000 · Recall details

Suspension: frontReported February 21, 2012 · 4,032 vehicles affected
What is wrong
Mack is recalling certain model year 2009-2011 mru and model year 2010-2011 leu vehicles, manufactured from january 1, 2009, through september 30, 2010 because the front axle may crack and fracture.
Risk
Complete fractures can cause the driver to lose control of the vehicle, increasing the risk of a crash.
Remedy
Mack will notify owners, and replace the axle beams on affected vehicles when sufficient quantities are available. As an interim measure, a mag particle inspection will be provided to mitigate risk and identify vehicles with cracked axle beams. This service will be performed free of charge. The safety recall began march 30, 2012. Owners may contact mack trucks at 1‑800‑866‑1177.

Recall number 12V067000 · Recall details

Steering: gear box: shaft sectorReported July 20, 2011 · 2,294 vehicles affected
What is wrong
Mack trucks is recalling certain model year 2009-2012 mru heavy trucks manufactured from november 26, 2008, through april 26, 2011. The bolts used to mount the steering gear were not tightened to specification. The bolts can loosen which over time may cause the steering gear to disconnect from its mounting bracket.
Risk
A complete loss of steering may occur increasing the risk of a vehicle crash.
Remedy
Dealers will replace the bolts, which will be tightened to the correct specification. This service will be performed free of charge. The safety recall began on september 19, 2011. Owners may contact mack trucks at 1‑800‑866‑1177.

Recall number 11V374000 · Recall details

Electrical systemReported April 1, 2011 · 3,763 vehicles affected
What is wrong
Mack trucks is recalling certain model year 2008-2012 mru and leu heavy trucks manufactured from january 3, 2007, through february 3, 2011. The electrical circuitry in these vehicles may not provide adequate overcurrent protection.
Risk
In the event of an electrical overage, the fuse that should prevent the over current from reaching the mirror switch circuit may fail, such that the mirror switch can overheat. An overheated switch could cause a vehicle fire.
Remedy
Dealers will install a relay harness to prevent the mirror switch from overheating. They will also inspect the mirror switch and if signs of overheating are shown, replace that switch. All inspections and repairs will be performed free of charge. The safety recall began on june 30, 2011. Owners may contact mack trucks at 1‑800‑866‑1177.

Recall number 11V212000 · Recall details

Service brakes, airReported September 7, 2010 · 369 vehicles affected
What is wrong
Mack is recalling certain model year 2008 through 2011 gu and mru model vehicles manufactured with a front tow glad hand option. The actuation and release timing of the vehicles exceeds the limit which fails to conform to the requirements of federal motor vehicle safety standard no. 121, "air brake systems."
Risk
If the brakes do not perform as they should, a vehicle crash could occur.
Remedy
Mack will notify owners and repair the vehicle free of charge. The safety recall began on february 1, 2011. Owners may contact mack at 1‑877‑800‑4945.

Recall number 10V404000 · Recall details

See all 7 recalls for the 2010 Mack Mru

Defect investigations

Vehicle Roll AwayOpened April 1, 2020, closed January 10, 2024

On April 1, 2020, following information received from the Office of Defects Investigation (ODI) network of fleet contacts, ODI opened PE20-003 to investigate reports of vehicle roll away in certain model year (MY) 2008-2020 Autocar and Mack refuse trucks equipped with certain Bendix PP-1 push-pull pneumatic park brake control valves with a pipe-away exhaust configuration. Prior to ODI’s investigation,[KK(1] Bendix Commercial Vehicle Systems LLC (Bendix), the subject component manufacturer, published two related technical service bulletins (TSBs): Bendix Push-Pull Type Control Valves Service Data SD-03-3611 Rev. 007 (2019-03) and Bendix PP-1 & PP-8 Park Control Valve Wear and Replacement Notice Technical Bulletin TCH-003-056 (2019-11-20). ODI sent Information Request (IR) letters to motor vehicle manufacturers Autocar LLC (Autocar) and Volvo Trucks North America/Mack Trucks, Inc. (Volvo/Mack) and motor vehicle equipment manufacturer Bendix. IR response data from all three manufacturers was analyzed and cross-referenced to gain further understanding. To date, ODI is aware of 5 vehicle roll-away incidents related to the alleged defect condition in the subject vehicles equipped with the subject components, resulting in 4 crashes and 1 injury. On December 9, 2021, Volvo/Mack notified the agency of a safety recall (21V953) to address a safety defect in certain MY 2008-2019 TerraPro (MRU) and MY 2019-2022 TerraPro (TE) trucks originally equipped with the subject components. [KK(2] On January 1, 2023, Autocar notified the agency of a safety recall (23V023) to address a safety defect in certain MY 2008-2020 ACX (Xpeditor), MY 2012-2020 ACMD (Xpert), MY 2010-2020 ACTT (Xspotter), MY 2008-2010 WX and MY 2008-2010 WXLL trucks. Volvo/Mack and Autocar's recall remedies involve removing the vent line fitting threaded into the exhaust port of the subject PP-1 valve. [VD(3] Both Autocar and Mack have stopped equipping new refuse trucks with park control valves using the exhaust pipe-away configuration. After discussions between ODI and Bendix concerning ways to prevent new PP-1 valves from being sold and installed with a potential for the exhaust to become restricted, Bendix will take the following actions: 1) issue a letter to all original equipment (OE) customers with important safety information warning them about the safety risk of attaching plumbing to the exhaust port when the subject component is used as a park control valve; and 2) affix a warning label on all aftermarket parts warning not to install pipe-away exhaust port plumbing. In view of the recalls being conducted by Volvo/Mack and Autocar, and the actions taken by Bendix, ODI has closed this Preliminary Evaluation. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist in equipment or other model or MY vehicles that have not been recalled. The agency reserves the right to take further action if warranted.

PE20003

Technical service bulletins for the 2010 Mack Mru 186

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 186 bulletins for the 2010 Mack Mru

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Other model years

2018

Questions about the 2010 Mack Mru

Is the 2010 Mack Mru reliable?

Owners have filed 0 complaints about the 2010 Mack Mru.

What is the most common problem with the 2010 Mack Mru?

There are not enough complaints to tell.

How many recalls does the 2010 Mack Mru have?

7 recalls, covering service brakes, air, parking brake and exterior lighting.

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