2009-2012 Mack Mru recall: shaft sector
Mack Trucks, Inc reported this safety recall on July 20, 2011. It covers about 2,294 vehicles.
- vehicles affected
- 2,294
- reported
- Jul 20, 2011
- owners notified
- Sep 19, 2011
Steering: gear box: shaft sector
- What is wrong
- Mack trucks is recalling certain model year 2009-2012 mru heavy trucks manufactured from november 26, 2008, through april 26, 2011. The bolts used to mount the steering gear were not tightened to specification. The bolts can loosen which over time may cause the steering gear to disconnect from its mounting bracket.
- Risk
- A complete loss of steering may occur increasing the risk of a vehicle crash.
- Remedy
- Dealers will replace the bolts, which will be tightened to the correct specification. This service will be performed free of charge. The safety recall began on september 19, 2011. Owners may contact mack trucks at 1‑800‑866‑1177.
Recall number 11V374000
Affected vehicles
Questions about recall 11V374000
Is there a recall on the 2009-2012 Mack Mru shaft sector?
Yes. Recall 11V374000, reported on July 20, 2011, covers about 2,294 vehicles.
What is the fix for recall 11V374000?
Dealers will replace the bolts, which will be tightened to the correct specification. This service will be performed free of charge. The safety recall began on september 19, 2011. Owners may contact mack trucks at 1‑800‑866‑1177.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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