2018 Mack Pinnacle (Cxu) Problems: 0 Complaints, 3 Recalls

The worst 2018 Mack Pinnacle (Cxu) problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Tap a problem to see which part fails, at what mileage and in which other years.

Electronic stability control (ESC): control module: softwareReported April 1, 2021 · 557 vehicles affected

What is wrong: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Risk: A vehicle that drifts out of its lane increases the risk of a crash.
Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0423.

Recall number 21V233000 · Recall details

Power train: clutch assemblyReported January 21, 2019 · 11 vehicles affected

What is wrong: Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN) and Pinnacle (CXU) vehicles, equipped with an automated manual transmission. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Risk: Unintended vehicle movement can increase the risk of a crash.
Remedy: Mack has notified owners, and dealers will update the software or replace the clutch, as necessary, free of charge. The recall began on January 25, 2019. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0415.

Recall number 19V047000 · Recall details

Interior lightingReported March 6, 2018 · 135 vehicles affected

What is wrong: Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN), Granite (GU), and Pinnacle (CXU, PI) trucks. An electrical overload condition may cause the light control module (LCM) to fail, resulting in the loss of the exterior lighting, interior dashboard lighting, and the windshield wipers.
Risk: Loss of lighting or windshield wiper function can increase the risk of a crash.
Remedy: Mack will notify owners, and dealers will replace and reprogram the LCM, free of charge. The recall began on March 23, 2018. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0409.

Recall number 18V152000 · Recall details

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

Is the 2018 Mack Pinnacle (Cxu) reliable?

Owners have filed 0 complaints about the 2018 Mack Pinnacle (Cxu).

What is the most common problem with the 2018 Mack Pinnacle (Cxu)?

There are not enough complaints to tell.

How many recalls does the 2018 Mack Pinnacle (Cxu) have?

3 recalls, covering electronic stability control (esc), power train and interior lighting.

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