2018-2022 Mack Anthem (An), Mack Granite (GR) and others recall: software
Mack Trucks, Inc. reported this safety recall on April 1, 2021. It covers about 557 vehicles.
- vehicles affected
- 557
- reported
- Apr 1, 2021
- owners notified
- Apr 21, 2021
- related complaints
- 1
Electronic stability control (ESC): control module: software
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
- Risk
- A vehicle that drifts out of its lane increases the risk of a crash.
- Remedy
- Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0423.
Recall number 21V233000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 1 complaints about driver assistance problems.
2019 Mack Anthem (An)2020 Mack Anthem (An)2021 Mack Anthem (An)2022 Mack Anthem (An)2019 Mack Granite (GR)2020 Mack Granite (GR)2021 Mack Granite (GR)2022 Mack Granite (GR)2019 Mack Granite (Gu)2020 Mack Granite (Gu)2021 Mack Granite (Gu)2022 Mack Granite (Gu)
Questions about recall 21V233000
Is there a recall on the 2018-2022 Mack Anthem (An), Mack Granite (GR) and others software?
Yes. Recall 21V233000, reported on April 1, 2021, covers about 557 vehicles.
What is the fix for recall 21V233000?
Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0423.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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