The worst 2019 Mack Pinnacle (Pi/PN) problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 3
Electronic stability control (ESC): control module: software
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
- Risk
- A vehicle that drifts out of its lane increases the risk of a crash.
- Remedy
- Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0423.
Recall number 21V233000 · Recall details
Visibility: rearview mirrors/devices: exterior
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
- Risk
- If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
- Remedy
- Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0416.
Recall number 19V054000 · Recall details
Steering
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The pinch bolt on the upper steering shaft may not have been tightened, possibly resulting in the steering shaft separating and causing a loss of steering.
- Risk
- A loss of steering can increase the risk of a crash.
- Remedy
- Mack will notify owners, and dealers will inspect the vehicles for any loose pinch bolts, correcting the vehicles as necessary, free of charge. The recall began November 30, 2018. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0413.
Recall number 18V778000 · Recall details
Technical service bulletins for the 2019 Mack Pinnacle (Pi/PN) 257
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
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Other model years
Questions about the 2019 Mack Pinnacle (Pi/PN)
Is the 2019 Mack Pinnacle (Pi/PN) reliable?
Owners have filed 0 complaints about the 2019 Mack Pinnacle (Pi/PN).
What is the most common problem with the 2019 Mack Pinnacle (Pi/PN)?
There are not enough complaints to tell.
How many recalls does the 2019 Mack Pinnacle (Pi/PN) have?
3 recalls, covering electronic stability control (esc), visibility and steering.
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