Led headlight do not generate enough heat to melt any snow. A half an hour driving time in steady snow results in the lights being totally covered by snow and completely useless for illumination after dark. Stopping on the side of the road to clean off the lights every 15minutes is not a reasonably safe answer to this problem. Lenses must be heated.
The worst 2020 Mack Pinnacle (Chu) problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Lights1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Lights1
Recalls 4
Electronic stability control (ESC): control module: software
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
- Risk
- A vehicle that drifts out of its lane increases the risk of a crash.
- Remedy
- Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0423.
Recall number 21V233000 · Recall details
Steering: linkages: drag: link: connection
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.
- Risk
- If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
- Remedy
- Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0420.
Recall number 19V896000 · Recall details
Exterior lighting
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem and Pinnacle trucks. The conspicuity reflectors at the back of the cab may be blocked by the exhaust system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
- Risk
- If the reflectors are blocked, the vehicle's visibility to other drivers may be reduced, increasing the risk of crash.
- Remedy
- Mack has notified owners, and dealers will install additional reflectors on the back of the cab, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0418.
Recall number 19V209000 · Recall details
Visibility: rearview mirrors/devices: exterior
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
- Risk
- If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
- Remedy
- Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0416.
Recall number 19V054000 · Recall details
Technical service bulletins for the 2020 Mack Pinnacle (Chu) 130
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value...
- CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
- CBR -Telematics Gateway (TGW) Connect Ability Issues
- Cbr
- Cbr
- Cbr
- Cbr: tgw
- CBR: Frame Or Cab Lean
- Parts Sales and Marketing Bulletin: Mack Trucks is excited to announce an additional year warranty program...
- Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family...
What 2020 Mack Pinnacle (Chu) owners say
Most recent owner complaints, unedited.
Compare the 2020 Mack Pinnacle (Chu)
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2020
Questions about the 2020 Mack Pinnacle (Chu)
Is the 2020 Mack Pinnacle (Chu) reliable?
Owners have filed 1 complaint about the 2020 Mack Pinnacle (Chu), close to a typical Pinnacle (Chu) model year.
What is the most common problem with the 2020 Mack Pinnacle (Chu)?
Lights, with 1 complaint.
How many recalls does the 2020 Mack Pinnacle (Chu) have?
4 recalls, covering electronic stability control (esc), steering and exterior lighting.
Was there a recall on the 2020 Mack Pinnacle (Chu) lights?
Yes, 1 recall: 19V209000. Check your VIN to see if your car still needs the free repair.
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