2020 Mack Anthem (An), Mack Granite (GR) and others recall: connection
Mack Trucks, Inc. reported this safety recall on December 16, 2019. It covers about 80 vehicles.
- vehicles affected
- 80
- reported
- Dec 16, 2019
- owners notified
- Jan 14, 2020
- related complaints
- 1
Steering: linkages: drag: link: connection
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.
- Risk
- If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
- Remedy
- Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0420.
Recall number 19V896000
Affected vehicles
- Mack Anthem (An) 2020 2020
- Mack Granite (GR) 2020 2020
- Mack Pinnacle (Chu) 2020 2020
Owner complaints about the same problem
Owners of these vehicles have filed 1 complaints about steering problems.
2020 Mack Anthem (An)2020 Mack Granite (GR)2020 Mack Pinnacle (Chu)
Questions about recall 19V896000
Is there a recall on the 2020 Mack Anthem (An), Mack Granite (GR) and others connection?
Yes. Recall 19V896000, reported on December 16, 2019, covers about 80 vehicles.
What is the fix for recall 19V896000?
Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0420.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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