The worst 2020 Mack Granite (Gu) problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 4
Exterior lighting: turn signal
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.
- Remedy
- Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0448.
Recall number 23V600000 · Recall details
Suspension: multiple axle
- What is wrong
- Mack Trucks, Inc. (Mack Trucks) is recalling certain 2020-2021 Granite vehicles equipped with certain SL2065 steerable lift axles. The lower rear pivot cap screws may not be long enough to sufficiently engage the locking feature of the corresponding nuts.
- Risk
- The short screws can cause the hardware to separate from the suspension system and become a road hazard, increasing the risk of a crash or injury.
- Remedy
- Mack Trucks will inspect the suspension system and replace the lower rear pivot cap screws, as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Mack Trucks' customer service at 1‑800‑866‑1177. Mack Trucks' number for this recall is SC0426.
Recall number 21V476000 · Recall details
Electronic stability control (ESC): control module: software
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
- Risk
- A vehicle that drifts out of its lane increases the risk of a crash.
- Remedy
- Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0423.
Recall number 21V233000 · Recall details
Visibility: rearview mirrors/devices: exterior
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
- Risk
- If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
- Remedy
- Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0416.
Recall number 19V054000 · Recall details
Technical service bulletins for the 2020 Mack Granite (Gu) 103
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value...
- CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
- CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil
- CBR -Telematics Gateway (TGW) Connect Ability Issues
- Service Campaign
- Cbr
- Cbr
- Cbr
- Cbr: tgw
- CBR: Frame Or Cab Lean
Compare the 2020 Mack Granite (Gu)
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Questions about the 2020 Mack Granite (Gu)
Is the 2020 Mack Granite (Gu) reliable?
Owners have filed 0 complaints about the 2020 Mack Granite (Gu).
What is the most common problem with the 2020 Mack Granite (Gu)?
There are not enough complaints to tell.
How many recalls does the 2020 Mack Granite (Gu) have?
4 recalls, covering exterior lighting, suspension and electronic stability control (esc).
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