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2020 Mack Granite (Gu) problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
4
Service bulletins
103

The worst 2020 Mack Granite (Gu) problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

Recalls 4

Exterior lighting: turn signalReported August 25, 2023 · 27,418 vehicles affected
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.
Remedy
Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0448.

Recall number 23V600000 · Recall details

Suspension: multiple axleReported June 25, 2021 · 8 vehicles affected
What is wrong
Mack Trucks, Inc. (Mack Trucks) is recalling certain 2020-2021 Granite vehicles equipped with certain SL2065 steerable lift axles. The lower rear pivot cap screws may not be long enough to sufficiently engage the locking feature of the corresponding nuts.
Risk
The short screws can cause the hardware to separate from the suspension system and become a road hazard, increasing the risk of a crash or injury.
Remedy
Mack Trucks will inspect the suspension system and replace the lower rear pivot cap screws, as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Mack Trucks' customer service at 1‑800‑866‑1177. Mack Trucks' number for this recall is SC0426.

Recall number 21V476000 · Recall details

Electronic stability control (ESC): control module: softwareReported April 1, 2021 · 557 vehicles affected
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Risk
A vehicle that drifts out of its lane increases the risk of a crash.
Remedy
Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0423.

Recall number 21V233000 · Recall details

Visibility: rearview mirrors/devices: exteriorReported January 24, 2019 · 3,906 vehicles affected
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Risk
If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
Remedy
Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0416.

Recall number 19V054000 · Recall details

See all 4 recalls for the 2020 Mack Granite (Gu)

Technical service bulletins for the 2020 Mack Granite (Gu) 103

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 103 bulletins for the 2020 Mack Granite (Gu)

Compare the 2020 Mack Granite (Gu)

Other model years

201520172018

Questions about the 2020 Mack Granite (Gu)

Is the 2020 Mack Granite (Gu) reliable?

Owners have filed 0 complaints about the 2020 Mack Granite (Gu).

What is the most common problem with the 2020 Mack Granite (Gu)?

There are not enough complaints to tell.

How many recalls does the 2020 Mack Granite (Gu) have?

4 recalls, covering exterior lighting, suspension and electronic stability control (esc).

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