2020 Mack Pinnacle (Cxu) Problems: 0 Complaints, 3 Recalls

The worst 2020 Mack Pinnacle (Cxu) problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Tap a problem to see which part fails, at what mileage and in which other years.

Electronic stability control (ESC): control module: softwareReported April 1, 2021 · 557 vehicles affected

What is wrong: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Risk: A vehicle that drifts out of its lane increases the risk of a crash.
Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0423.

Recall number 21V233000 · Recall details

Exterior lightingReported March 18, 2019 · 43 vehicles affected

What is wrong: Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem and Pinnacle trucks. The conspicuity reflectors at the back of the cab may be blocked by the exhaust system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: If the reflectors are blocked, the vehicle's visibility to other drivers may be reduced, increasing the risk of crash.
Remedy: Mack has notified owners, and dealers will install additional reflectors on the back of the cab, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0418.

Recall number 19V209000 · Recall details

Visibility: rearview mirrors/devices: exteriorReported January 24, 2019 · 3,906 vehicles affected

What is wrong: Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Risk: If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
Remedy: Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0416.

Recall number 19V054000 · Recall details

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

Is the 2020 Mack Pinnacle (Cxu) reliable?

Owners have filed 0 complaints about the 2020 Mack Pinnacle (Cxu).

What is the most common problem with the 2020 Mack Pinnacle (Cxu)?

There are not enough complaints to tell.

How many recalls does the 2020 Mack Pinnacle (Cxu) have?

3 recalls, covering electronic stability control (esc), exterior lighting and visibility.

See the problems and recalls for an exact car

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.