2023 Mack Pinnacle (Pi/PN) Problems: 0 Complaints, 1 Recall

The worst 2023 Mack Pinnacle (Pi/PN) problems

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Electrical system: softwareReported October 23, 2024 · 59,338 vehicles affected

What is wrong: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0472.

Recall number 24V792000 · Recall details

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

Is the 2023 Mack Pinnacle (Pi/PN) reliable?

Owners have filed 0 complaints about the 2023 Mack Pinnacle (Pi/PN).

What is the most common problem with the 2023 Mack Pinnacle (Pi/PN)?

There are not enough complaints to tell.

How many recalls does the 2023 Mack Pinnacle (Pi/PN) have?

1 recall, covering electrical system.

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