2020-2025 Mack Anthem (An), Mack Granite (GR) and others recall: software
Mack Trucks, Inc. reported this safety recall on October 23, 2024. It covers about 59,338 vehicles.
- vehicles affected
- 59,338
- reported
- Oct 23, 2024
- owners notified
- Dec 9, 2024
- related complaints
- 1
Electrical system: software
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
- Risk
- Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
- Remedy
- Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0472.
Recall number 24V792000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 1 complaints about electrical problems.
2022 Mack Anthem (An)2023 Mack Anthem (An)2024 Mack Anthem (An)2025 Mack Anthem (An)2022 Mack Granite (GR)2023 Mack Granite (GR)2024 Mack Granite (GR)2025 Mack Granite (GR)2022 Mack Pinnacle (Pi/PN)2023 Mack Pinnacle (Pi/PN)2024 Mack Pinnacle (Pi/PN)2025 Mack Pinnacle (Pi/PN)
Questions about recall 24V792000
Is there a recall on the 2020-2025 Mack Anthem (An), Mack Granite (GR) and others software?
Yes. Recall 24V792000, reported on October 23, 2024, covers about 59,338 vehicles.
What is the fix for recall 24V792000?
Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0472.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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