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2020 Mack Terrapro (Te) problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
2
Service bulletins
27

The worst 2020 Mack Terrapro (Te) problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

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Recalls 2

Service brakes, air: antilockReported January 23, 2025 · 142 vehicles affected
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2010-2018 MRU and 2019-2025 Terrapro towing vehicles. The vehicles are missing the anti-lock brake (ABS) warning light and circuitry that controls the anti-lock brake function for an attached trailer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk
Driving without a functioning anti-lock brake system may result in the trailer not braking as intended, increasing the risk of a crash.
Remedy
Dealers will add an ABS warning light and circuitry, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Mack's customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0474.

Recall number 25V030000 · Recall details

Electrical system: softwareReported October 23, 2024 · 59,338 vehicles affected
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Risk
Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy
Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0472.

Recall number 24V792000 · Recall details

See all 2 recalls for the 2020 Mack Terrapro (Te)

Technical service bulletins for the 2020 Mack Terrapro (Te) 27

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 27 bulletins for the 2020 Mack Terrapro (Te)

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Questions about the 2020 Mack Terrapro (Te)

Is the 2020 Mack Terrapro (Te) reliable?

Owners have filed 0 complaints about the 2020 Mack Terrapro (Te).

What is the most common problem with the 2020 Mack Terrapro (Te)?

There are not enough complaints to tell.

How many recalls does the 2020 Mack Terrapro (Te) have?

2 recalls, covering service brakes, air and electrical system.

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