The worst 2025 Mack Pinnacle (Pi/PN) problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
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Recalls 2
Seat belts: front: anchorage
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
- Risk
- An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
- Remedy
- Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning October 13, 2025.
Recall number 25V666000 · Recall details
Electrical system: software
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
- Risk
- Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
- Remedy
- Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0472.
Recall number 24V792000 · Recall details
Technical service bulletins for the 2025 Mack Pinnacle (Pi/PN) 20
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Certain AN, GR, and Pl model trucks could experience an issue with the clutch position sensor causing PTO...
- Parker engine-mounted hydraulic pump service bulletin.
- Mack Trucks Equipped With A Cummins Engine
- The purpose of this CBR is to provide steps on how to correct a customer complaint of DTC P107B86...
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Questions about the 2025 Mack Pinnacle (Pi/PN)
Is the 2025 Mack Pinnacle (Pi/PN) reliable?
Owners have filed 0 complaints about the 2025 Mack Pinnacle (Pi/PN).
What is the most common problem with the 2025 Mack Pinnacle (Pi/PN)?
There are not enough complaints to tell.
How many recalls does the 2025 Mack Pinnacle (Pi/PN) have?
2 recalls, covering seat belts and electrical system.
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