The I-Activesense camera disables all the time while driving. It disabled cruise control, LKA and LKA warning as well as auto high beams. While driving at highway speeds, when the vehicle drifts slightly over the line it does not get corrected nor do I receive ANY warning. It's almost as if the system knows it's there but doesn't want to turn on. While I was driving one day, it was very windy and the wind blew my car into the other lane slightly and almost collided with a vehicle. If the system was working that would not have happened. The problem was addressed at the dealership and I was told it was "normal". I've watched many videos on this exact model and trim. It is supposed to put my vehicle back into the center of the lane if it drifts over the lines. I will also add that every time this happens, the weather is perfect and nothing is obstructing the camera. The warning lamps that come on are the sensors disabled, auto high beams, forward collision, and cruise control
2021 Mazda CX-30: adaptive cruise control problems
5 of the 101 complaints about the 2021 Mazda CX-30 describe adaptive cruise control problems.
- owner complaints
- 5
- of this car's complaints
- 5%
- recalls
- 0
Adaptive cruise control problems by model year
- 20253
- 20244
- 20221
- 20215
What owners say
Adaptive cruise control on at 70mph, speeding car pulls into my lane with no gap (completely cut me off), hard brake by computer, I did not tap the brake to take it off of cruise, car that had cut me off zigs into another lane while adaptive cruise control has car at about 40 mph due to hard brake. As car in front pulls out of the lane, adaptive cruise control guns the engine to 3500-4000 rpm since there was no obstruction in front of it anymore and it wanted to go back to the 70 mph preset. During this incident the Engine Malfunction light comes on, warning to get car serviced. Upon taking it in for service they found that the thermostat needed to be replaced? This seems unlikely. Car has only 15k miles on it. I have another model Mazda and the adaptive cruise control has gunned it in a similar manner, taking the car well past 3000 rpm. Mazda needs to reprogram.
After setting the adaptive cruise control, and overriding it with the accelerator pedal when approaching a vehicle in front of me to pass it, my vehicle briefly accelerated hard while switching lanes after clearing the vehicle in front of me. This happened even though I had taken my foot off the accelerator already. My current speed was also slightly higher than the set cruise speed. E.g. I set it to 75, I was driving 77 and it jumped up to 80 for a short while before settling back to 75. This acceleration happened right as I cleared the vehicle in front of me and I was in the other lane. You can feel the sudden acceleration. It is as if the radar noticed the vehicle wasn't in front of it any more so it accelerated disregarding the current speed or accelerator position.
The contact owned a 2021 Mazda CX-30. The contact stated that her husband was driving 60 mph on cruise control and while approaching a traffic light he depressed the brake pedal but failed to deactivate the cruise control and stop the vehicle. The contact stated no warning light was illuminated. The driver steered to the right and crashed into another vehicle. The contact stated all the air bags did deploy. The driver sustained leisure on his back and both legs due to the air bag deployment. The contact sustained leisure on her head, her nose, her left ribs, hips, and both legs due to the air bag deployment. The contact stated they both sought medical attention at a near hospital. The contact did not know in detail the injuries of the other individuals but did know both individuals sought medical attention. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to an unknown location. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,000.
Randomly accelerated on its own; burns oil- low oil levels twice in 6 months; randomly says cruise control is available under 25 mph when car is traveling at highway speeds; the unlock and lock functions randomly fail; lift gate randomly opens; alarm system randomly goes off; TERRIBLE fuel economy (18-21 mpg)
Service bulletins that may apply
- The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar...
- SSPC5 - special service program - 2019-2021 MAZDA3 and 2020-2021 CX-30 - control units reprogramming
- Warning messages Safety and Driver Support Systems Temporarily Disabled or Front Radar Obscured
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- If driving on roads with few vehicles or obstructions ahead for the front radar sensor to detect, and a...
- M-MDS (MDARS) showing the front radar dynamic aiming is incomplete
- Mazda connect symptom troubleshooting (7TH generation vehicles).
Related recalls
No recalls on record for this model year.
Questions about the 2021 Mazda CX-30 adaptive cruise
Is adaptive cruise control problems a common problem on the 2021 Mazda CX-30?
5 of 101 owner complaints about the 2021 Mazda CX-30 (5%) mention adaptive cruise control problems. The model year with the most reports is 2021.
Is there a recall or service bulletin for this on the 2021 Mazda CX-30?
There are 0 recalls and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Mazda CX-30
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