I was slowly accelerating away from a stop light in traffic on a 4 lane highway when suddenly the transmission felt like it was shifting from 1st gear into reverse instead of 2nd gear. My awd automatic transmission mazda shook and it felt like it was shifting from 1st to reverse and back again repeatedly. I put it in neutral and coasted through the intersection. I stopped in the middle of the right lane and checked the gear lever which was in drive, no warning or check engine lights. I put it in gear and slowly drove forward and it started jerking again and I was forced to coast to a wider spot so I wouldn't get rear ended. I had it towed by aaa (the local driver reported I was the 6th mazda cx-5 they towed for similar symptoms). They towed it to their recommended transmission shop and after a scan, the mechanic couldn't find any codes. He test drove it and it exhibited the exact same symptoms. He said it was probably electrical or software and he couldn't fix it. I'll get it towed to mazda monday. My warranty from car max ran out 300 miles ago, they've been very helpful, but not much they can do until we identify the cause.
2014 Mazda CX-5 transmission complaints
Page 2 of 3: complaints 11 to 40 of 50, newest first, as owners wrote them.
2014 mazda cx-5 won't shut off. On trying to turn off the car, the engine shuts off but the electronic display is still on. It is an issue with the parking gear sensor where the computer does not recognize the car is in parking gear. People have been seeing this issue for about 2 years now and mazda refuses to fix the issue. Initially, the part was not available on the market but within the last year or so, they made it available. Apparently, mazda also fixed the part from the 2015 version. The faulty number is kdy0-46-040. It is costing consumers hundreds of dollars and time to fix an obvious issue which mazda refuses to acknowledge. Here is forum with peoples grievances regarding this issue. Even extended warranty does not cover this as per some peoples reviews. I contacted the extended warranty division with this issue and they refused to say that they will cover the issue. They are asking me to go to a dealer for a diagnostic check which will cost me ~$200. Https://www.cargurus.com/cars/discussion-t49115_ds799849
My vehicle will not turn off when I place it in park and turn off the engine. It causes me to turn on the engine, move the vehicle's shift level, place it back in park, and try turning it off again. Sometimes it takes 5 to 10 min of repeating this process in order to turn off the vehicle. This seems to be a known issue for other mazda cx-5 owners based on thousands of related complaints on forums dating back to at least 2015 on google and bing. This effects the cars, battery, engine, shift lever, and also makes it uncertain if you actually have the car truly in park or on/off. The issue happened occasionally before but is now everytime I trying and turn off the vehicle! Mazda usda is aware of the issue not taking responsibility.
When shifting into park, unable to shut off engine as car does not recognize it is in park
My vehicle does not completely shut off when the start button is pushed. It goes into auxiliary mode. If left the vehicle will stay running until the battery dies. This can be resolved at times by restarting the car, shifting it out of park, back into park and then shutting the car off again..this may need to be done more than once and sometimes you have to move the car a little to get it to work.
When putting the vehicle in park, the vehicle often does not fully turn off (goes into accessory mode). It seems to be a shifter issue, or it does not know it's in park. I have seen many similar reports on this at https://www.cargurus.com/cars/discussion-t49115_ds799849
When pressing the start/stop button, the ignition does not turn off. Although the shift lever is in 'p' position and the engine shuts off normally, the ignition stays on.
I am having issues with turning the car off. Frequently, I will park the car, ensure the automatic transmission is engaged in "park", put my foot on the brake and hit the off button (keyless). The accessory power will remain on and the car will alert me that the vehicle is still "on", even though everything should be off. I will have to try multiple times to turn the car on and off, even engaging in reverse, drive, etc and then trying to turn off before it finally turns off fully. Looking for more information online, I found there are many other cx-5 owners who are having this issue.
Transmission safety switch which allows recognizes the gear selector switch is in the p position is faulty/defective. Defective switch is a safety concern as will not allow vehicles to completely turn off. Mazda is aware of the problem and has issued a maintenance bulletin on many affected 2013 and 2014 model vehicles. This started happening randomly 3 years ago, but has progressed to 3-4 times per week.
My car has 58,283 miles and I need a new differential. I have never even had a differntial replaced on any of my prior cars. I have had cars with over 200,000 miles. This is a costly fix and I feel it should not happen to a car at this mileage. I bought the car used at about 23,000 miles.
Vehicle won't shut completely off. Infotainment system remains on, doors won't lock and key fobs won't work. All after pressing the start button in order to shut it off.
The engine was in drive and the brake pedal was fully depressed. The car was stopped for at least 5 seconds- at which point the engine starts to rev, loud clunk from behind and the car jumps forward at least 5 feet. Feels as though was hit from behind. In addition, the car suddenly starts to rev up to 4000-5000 RPM while at stop and while driving locally (not highway driving)
The shifter doesn't stay in park. The car does not shut off when you push the button. You have to wiggle the gearshift, take it in and out of park, and push the button multiple times before it will work and shut the car off. Took it to dealership 2/19/2019 and the kdyo-46-040 switch had to be replaced.
Tl* the contact owns a 2014 mazda cx-5. While driving approximately 30 MPH, the vehicle slipped into neutral and stopped without warning. The vehicle was taken to independence mazda (704‑563‑1510, located at 6735 e independence blvd, charlotte, nc 28212) to be diagnosed, but the failure could not be duplicated. The manufacturer was made aware of the failure via email. The manufacturer attempted, but failed to reach the contact. The contact planned to call the manufacturer back. The failure was not diagnosed or repaired. The failure mileage was 49,500.
The car slips gears - going from drive to neutral instantaneously without warning. This happens when the car is in motion and in drive. The indicator light says 'd' but the car's gear is in neutral. This has happened 3 times on streets at approx 40mph after making a 3 hour hwy trip.
Tl* the contact owns a 2014 mazda cx-5. After the contact shifted into the drive position, the vehicle rolled backwards and would not drive forward. Also, the vehicle would not shut off when the engine power button was pressed. The vehicle was towed to the local dealer (koeppel mazda, 7712 northern blvd, queens, ny) where it was diagnosed that the shifter was faulty. The shifter was replaced, but the contact still experienced failures with the vehicle powering off. The manufacturer was notified of the failures. The failure mileage was 45,762. *dt
Tl* the contact owns a 2014 mazda cx-5. The contact stated that the vehicle failed to engage in park and was unable to be turned off. The dealer (berglund mazda, 834 e main st, salem, va 24153 was contacted and informed the contact to schedule a diagnostic appointment. The vehicle was not diagnosed or repaired. The manufacturer was notified and informed the contact to take the vehicle to the dealer for diagnostic testing. The failure mileage was 46,000.
When putting the vehicle in park the engine will not cut off am being told it is the shifter position switch this is happening several times. When attempting to shut off vehicle while in park. It does not matter where it is parked has been happening for at least 3-4 months
Car will not turn off when brake is pressed, car is in park and I hit the power off button. Leaving car running in garage - very unsafe. Not the only one... Here is a link to site with 100's of people with same issues. Https://www.cargurus.com/cars/discussion-t49115_ds799849
Check engine light and a/t warning light remain on. Unexpected issue does not appear to have any cause that is based on driver usage of vehicle. Oem blogs for various owners of this model appear to have similar issues. Manufacturer is charging customers to update the TCM and PCM codes on programming boards, for an issue it is aware of. Codes appear to arise randomly, and not as part of vehicle being in motion.
I was driving on a main road and all of a sudden it seems as if the car lost power (2014 mazda cx-5 grand touring). I could not accelerate and a lot of the lights on the dash lit up (TPMS, traction control, check engine light). Thankfully I was only a mile from home and was able to turn around and make it home, but I could have been in a serious accident with my infant in the car as I was about to get on the highway. I was only able to go about 10 MPH, car kept revving, sputtering and vibrating. Once I got home I shut the car off for a few minutes. It starts no problem but same lights keep flashing and I feel the whole car vibrating, I don't feel safe if this car. This is a serious safety issue, car is only 3 years old with 50,000 miles on it, it is not normal for a car to completely lose power to the point where it almost comes to a complete stop. Mazda needs to issue a recall before someone gets into a serious accident because of this!
Tl* the contact owns a 2014 mazda cx-5. The contact stated that the engine indicator illuminated and the vehicle failed to turn off. The contact had to maneuver the gear shifter in order for vehicle to shut down. The vehicle was taken to destination kia (760 central ave, albany, ny 12206) and was informed that the engine cooling system needed to be repaired. The vehicle was repaired, but the failure recurred. The contact was referred to the local mazda dealer. The vehicle was taken to depaula ford (799 central ave, albany, ny 10206) and the contact was informed that the vehicle would need to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 84,432.
When car shifted to park in order to shut down engine, the vehicle often does not detect the fact the car is park when button ignition is pressed. Message appears on dash saying to shift to park although it is already in park. Requires user to move shifter out of park and then back into park order for car to register park for turning off auxillary power. If driver is not attentive to dash message or ding when exiting car power remains on and battery is drained resulting in dead battery.
Engine/active accessories would not shut off. After stopped and put the vehicle into the park position, and pushed the start/stop button to turn off the vehicle, it would not shut off. It sounded like the engine shut off but the accessories were active and fully engaged and beeping. I tried pushing off button several times, restarting /shutting off again,and driving to another parking stall, I had to leave my car unlocked, actively engaged with active accessories fully on in my driveway at home, in shopping centers like target, walmart, the mall, and grocery store. Each time when I returned to my vehicle acc were still on. I had to drive the car a bit and keep trying to park until it shut off. The first time this occurred wa approx july- august , 2015 and my car was still under the 36k/3yr warranty and I was told by the mazda service advisor that it was just a low key battery and I needed to replace it. He said he did a complete diagnostic check and no problem showed up. It occurred intermittently so I believed him. Recently july 2016- aug 2016 it actually got worse and happened approximately 5 times within one month. I changed batteries three times on two separate keys. The batteries are not the problem or answer and has not resolved the problem. I think this is might be a transmission, engine, ignition or electrical stability control; I don't know, but definitely not a low key battery prob as I was told by mazda sevice advisor.
Driving out of my driveway from park into drive it would not go anywhere after pressed on the gas pedal something going on with the transmission it's okay to go in reverse just not neutral or drive bringing it to a dealership on a flatbed being towed as it is not safe to drive. My vehicle has about 59500 miles on it
When driving slow, such as 10-15 MPH , when one steps on the accelerator, nothing happen, if this is the middle, say a left turn, one can have an accident if you can not get any power. This starts off maybe once or twice a day and gets worse to10 or 15 incidences a day. I complained about this each time I took the car in for service. They said they could not duplicate. After almost a bad accident, I dropped the car off at the dealer and stated it is unsafe at any speed and to fix it. The recalibrated the TCM and PCM. They say it is now out of warranty and I paid a lot of money for the repair. It was trouble free for about a week and now up to its old habits and is slowly getting worse. There are other complaints on the internet from 2013. I know mazda knows there is a problem but refuses to recognize it, so how many lives need to lost before they take responsibility for this dangerous situation. Please help!
I was traveling about 35mph up a slight incline when the engine lost power and started shaking. The traction control system, tire monitoring, and check engine light all came on at the same time. The engine didn't have any power even when I pressed all the way on the accelerator I couldn't get it to go any faster than 45mph.
The instrument panel states on after shutting of the engine. The car starts beeping when you open the door and you are not able to look the car. Look like the transmission shift is not going to park completely so the battery dies every time. ,
On 2/24/16 I had to have my 2014 cx-5 towed to the dealer, because the car was suddenly not able to accelerate. I was driving on a 3 lane road, when I was stopped at a traffic light and could not accelerate. Fortunately, I was near a gas station, but if I had been on the highway driving, I would have been in a severe accident. I was informed by the dealer that the shift cellanoid in the transmission was malfunctioning and that they would have to replace the valve body. The car has only 20,695 miles on it. So I am very concerned about my safety and that of others. As you can imagine, this causes me and my family great concern. We have owned various mazda's since 2000 and been very happy with them, but have never had to worry about the car malfunctioning while driving.
I purchased this vehicle in april 2015 as a new vehicle left over from 2014. Repeatedly, when decelerating, the engine continues to rev higher despite pressing the brake and keeping my foot off the gas pedal. This happens all the time and I've been told by both the dealership and mazda that this is how the vehicle is designed. I fear the vehicle will not slow down when needed as it feels as if the engine is pushing to increase speed when I'm trying to slow down. It is extremely dangerous when the engine goes into overdrive for fast acceleration such as entering a highway and then a rapid deceleration is required such as when encountering sudden traffic. I've also noticed other issues with the electrical systems (blind spot indicators working inconsistently; hd stereo fading in and out; bad reception on strong radio stations) and I believe they are all related to a bad computer. It seems the computer needs to be replaced since it controls all aspects of the engine's operation.
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