The car's electrical system doesn't fully turn off after being put in park and turning the ignition off. The electrical system stays on, despite the engine and ignition turned off. It's a BIG problem that I've seen a lot of other people report. And yet Mazda refuses to address the issue.
The worst 2014 Mazda CX-5 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical132
- Visibility80
- Transmission50
- Engine39
- Body32
- Brakes23
- Driver assistance12
- Acceleration9
- Airbags8
- Lights8
- Fuel system7
- Steering7
- Seats5
- Suspension5
- Locks3
- Wheels2
- Seat belts1
- Tires1
Specific symptoms reported on the 2014 Mazda CX-5
Windshield crack 46Battery drain 19Check engine light 16Grinding brakes 10Loss of power 9Sunroof shattered 8Warning lights 7Harsh shifting 6Wipers 6Ball joint 5Brake failure 5Door locks 5Fuel smell 5Key fob 5
Recalls 3
Structure: body: hatchback/liftgate
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
- Risk
- If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
- Remedy
- Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 9916H.
Recall number 16V644000 · Recall details
Steering
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
- Risk
- If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 9316D.
Recall number 16V203000 · Recall details
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
- Risk
- A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
- Remedy
- Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1‑800‑222‑5500, option 6. Mazda's number for this recall is 9216B.
Recall number 16V064000 · Recall details
Technical service bulletins for the 2014 Mazda CX-5 790
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This SA supersedes the previously issued SA(s) listed below
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red....
- This Service Alert supersedes the previously issued M-Tip(s) listed below
- This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are...
- There are currently 2 methods for cutting a new auxiliary key blank
- Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter...
2014 Mazda CX-5 fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl | FWD | 26 | 32-34 | 28-29 |
| 2.5L 4‑cyl | FWD | 25 | 31 | 27 |
| 2.0L 4‑cyl | 4WD | 25 | 30 | 27 |
| 2.5L 4‑cyl | 4WD | 24 | 29 | 26 |
What 2014 Mazda CX-5 owners say
Most recent owner complaints, unedited.
I was driving down the road and my right side curtain airbag deployed. I did let my insurance company know but was told that they couldn’t do anything for me since it was not an accident. I called the local Mazda dealership and they told me that they could inspect the vehicle but it would not be on them. That it could have been a rat that chewed on something to cause it to deploy because I was not the first owner of the vehicle. There was no other damage other than the airbag and where it came through on the side.
The contact owns a 2014 Mazda CX-5. The contact stated that while her husband was driving at a slow speed and attempting to parallel park, there was an abnormal sound coming from the engine before the steering wheel seized. No warning light was illuminated. The contact's husband exited the vehicle to inspect the vehicle, and another person stopped to assist and became aware that the ball joint had detached. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the steering knuckle had separated from the strut assembly, causing the failure. The vehicle was not repaired. The dealer was contacted and stated that the vehicle was not under warranty. The manufacturer was notified of the failure, but no assistance was provided. The contact related the failure to the federal safety agency Campaign Number: 16V203000 (STEERING); however, the VIN was not included. The failure mileage was approximately 135,000.
Odometer Fraud. The contact purchased a 2014 Mazda CX-5. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 86,000, and at the time of registration, it was discovered that the mileage was 190,000.
Car accessories will not shut off when I put vehicle in park. This is dangerous due to causing the battery to completely drain leaving me stranded.
Auxiliary power will not turn off when vehicle is turned off. Radio , lights interior power , etc….. car turns off when button is pressed but interior power does not .
I was waiting at a traffic signal to make a left turn, with my foot on the brake. The car accelerated aggressively, with no warning, like the pedal was pushed to the floor. I stood on the brake and shoved the shifter into park - coming to a stop in the middle of the intersection, Fortunately my wheels were pointed straight and the car did not race into oncoming traffic. My [XXX] father was in the car with me. Thankfully, my grandchildren were NOT in the car. You could smell the gas and brakes. It was NOT driver foot placement, nor was it floor mats. Vehicle has ~ 75K miles, and I am terrified of this happening again. I had driven this car regularly in rush hour stop & go traffic for years with no event like this ever before. Apparently sudden unintended vehicle acceleration is a recognized problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car fails to shut off completely. The motor stops, but the electronics (dash, radio, etc.) and things like the A/C still are on. Searching forums shows it is a faulty gear shift sensor that detects that the car is in park.
There is a pressure crack that goes almost all the way across my front windshield, there are no chips or dings in the glass. Second you can smell gas fumes near the back of the car but no gas is leaking
The contact owns a 2014 Mazda CX-5. The contact stated that while attempting to turn off the vehicle, the vehicle failed to shutoff. The screen and vehicle remained powered on. The battery was drained, and the contact replaced the battery. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.
Compare the 2014 Mazda CX-5
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Other model years
201220132014201520162017201820192020202120222023202420252026
Questions about the 2014 Mazda CX-5
Is the 2014 Mazda CX-5 reliable?
Owners have filed 377 complaints about the 2014 Mazda CX-5, 2.5 times a typical CX-5 model year. It is one of the years we flag to avoid.
What is the 2014 Mazda CX-5 year score?
The 2014 Mazda CX-5 scores 41 out of 100 (below average). The score compares it with the other model years of the Mazda CX-5: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2014 Mazda CX-5?
Electrical system, with 132 complaints, typically around 65,000 miles. Next is visibility (80).
How many recalls does the 2014 Mazda CX-5 have?
3 recalls, covering structure, steering and fuel system, gasoline.
What year does the Mazda CX-5 have the most electrical problems?
The Mazda CX-5 model years with the most electrical complaints are 2014 (132 complaints), 2016 (72 complaints) and 2013 (58 complaints).
What gas mileage does the 2014 Mazda CX-5 get?
Official estimates for the 2014 Mazda CX-5 range from 26 to 29 mpg combined. The most efficient version (2.0L 4-cyl, FWD) gets 26 city and 32-34 highway.
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