2014 Mazda CX-5: harsh or hard shifting

Filed Jan 14, 2023 · Steering, Suspension · PA

Car was inspected in April of 2021. The front of car started making knocking or clunking sounds on the right side. 2 weeks later, while making a U-turn instead of getting on the interstate, there was a loud crunch/crash sound. It sounded like a garbage can went under the vehicle. Upon further investigation, realized that the right ball joint somehow dropped out of the knuckle. This forced the axle to pop out and further damaged the rest of the suspension components. Thank god this didn’t happen on the highway with my wife and 2 toddlers in the car- that would have been horrific.

Filed Sep 20, 2021 · Suspension · MA

While driving on an urban road and going over a slight bump, heard a clunk in the left rear wheel well. Pulled over and off road to investigate the situation. Was unable to see any particular cause in the rear suspension. However a small piece of corroded aluminum fell onto the ground from up inside the wheel well. The vehicle was taken to a repair shop and the diagnosis was that both aluminum rear shock mounting plates were corroded. The left rear shock had separated from the mounting plate. The service station was unable to locate-acquire new mounting plates, hence had to have both shocks completely replaced on Aug. 19, 2021. I believe this problem represents a risk to the public, a potentially serious safety issue. I have a photo of the repair invoice and imagine the repair shop can confirm the basic problem. I located a Mazda email contact address and emailed them regarding the issue this evening.

Filed Mar 18, 2019 · Engine, Fuel system · 80,000 miles · PA

The engine was in drive and the brake pedal was fully depressed. The car was stopped for at least 5 seconds- at which point the engine starts to rev, loud clunk from behind and the car jumps forward at least 5 feet. Feels as though was hit from behind. In addition, the car suddenly starts to rev up to 4000-5000 RPM while at stop and while driving locally (not highway driving)

Filed Jul 11, 2015 · Transmission · 22,165 miles · MN

While sitting at a stop sign, waiting to make a left turn onto a busy 2 lane 55 MPH highway. My right foot is on the brake when the engine starts to rev up followed by a loud clunk with the car jumping forward. I thought I had been hit from behind but when I looked back there was no one in sight. I put the transmission in park and exited the car to see what had happened. No sign of anyone that could have caused it. I re entered the car and noticed the engine was stopped. I turned off the ignition and re-started the engine. All seemed normal so I continued to drive home very carefully. I am now afraid to drive this car. What if it had dumped me out on that highway?

Filed May 6, 2014 · Engine · 500 miles · MA

Last year just after a month of ownership I was stopped at traffic light. The engine began to race and then slammed so hard the brakes squealed. It felt like I had been rear ended. I put the vehicle into park, shut it off and got out to inspect my vehicle. The person behind me was not close enough to come in contact with my vehicle and there was no damage. My passengers and myself were shocked by the force. I associated this event with the vehicle being brand new and maybe something just got stuck. The SUV at this time has less than 500 miles on it. During this past winter I am starting to notice the vehicle hesitating at times and a strange clunk sound in the rear end. It hesitates often but the clunk sound is random. Again on may 4,2014 I was stopped in traffic on a busy highway and the engine began to race the vehicle then slammed with enough force to make the brakes squeal and jerk the passengers and myself forward. With this now happening a second time I am fearful to drive this vehicle. I do not feel safe.

Filed Feb 5, 2014 · Transmission · 5,000 miles · PA

While sitting at a stop light, the vehicle slammed into gear (automatic transmission) so hard that I thought that I had been rear ended. I got out and checked the vehicle as there was another vehicle behind me, but it was obvious that I had not been hit. Since this 1st incident, I have had three other incidents of this type. I reported this issue to my mazda dealer, and the insist that I must have my foot on the accelerator while braking and this is causing the sudden slamming and attempt of the car to lurch forward. As a combat wounded veteran, I physically have to lift my right foot from the accelerator when I brake and always place it on the floor (safety minded) as I brake with my left leg/foot. I do not have my foot on the accelerator during these incidents. These 4 incidents have only occurred when I am at a stop, and waiting for a light to change. Operating environment regards temps has ranged for 70 degrees to 10 degrees (f).