2014 Mazda CX-5: grinding or squealing brakes

Filed Nov 19, 2019 · Brakes · 27,000 miles · OH

Tl* the contact owns a 2014 mazda cx-5. The contact stated that the brakes made a squealing noise and failed numerous times. The vehicle was taken to ferra auto group mazda (3363 south arlington road, akron, oh 44312, (330) 645-7275) where it was determined that the brake pads were wearing unevenly. The dealer further stated that the brakes remained engaged and caused the brake pads to wear prematurely. The inner brake pad was at a two level and the outer brake pad remained at level six. The contact was informed that the premature brake pad wear may be caused by the calipers and hydraulic flex line. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 27,000.

Filed Sep 29, 2018 · Suspension · 69,000 miles · TX

I hear squeaking at my rear driver's tire as if the strut or suspension is impaired...I hear it most profoundly when it is damp or rainy outside while in motion. This has been ongoing since february this year. Today, 9/29 I took it to my home dealership hiley mazda in hurst, tx...they mentioned something about a bush within the struts that can get loose and just needs tightening. But, they would have to access it starting at $120.00...which I didn't have as a fulltime student and working fulltime. Yet, at the same time when it squeaks, as metal rubbing against metal...it vibrates at steering as if I may loose control of my vehicle. Can someone please check into this complaint if this should coincide with other vehicles of the same online with the federal safety agency. Because, I had purchased my vehicle in late april 2016, I thought that my complaint fell in line with recall id 243197 in 05/10/2016. Was my vehicle called in for this recall prior to my purchase? Because the only recall I am cognizant of acting upon is the liftgate stay damper concern status date 07-22-2017. Can you please investigate further for me? Thank you in advance. Respectfully.

Filed Jul 26, 2018 · Brakes, Electrical · 59,000 miles · CA

Went in for a service around 55,000 miles and was told that new rear brakes were needed. Got a second opinion and was told that they could go a little longer. Started hearing squeaking, took them back to the mechanic who said they needed replacing. Replaced at 59,000 miles. Went in today 7/26/18 and was told my rear brakes were at 4% and would need replacing by my next visit. This would mean 2 rear brake replacements within 10,000 miles. My front brakes are still fine. I see many complaints about this for the cx 5, there a several tsbs out. Called mazda who said they weren't aware of this problem and that brakes are considered a normal part of wear and tear. My second issues is that when I put my car in park and attempt to shut if off but it will not power off. This doesn't happen every time, but probably every 4th or 5th time. I read online that it's a transmission sensor issue and that the transmission sensor needs replacing. Both of these issues are very prevalent and I'm hoping there can be a recall on both.

Filed Jun 26, 2017 · Brakes · 56,000 miles · CA

The rear brake pads on my mazda cx 5 grand touring model is worn out to (0.2 per dealer) at approx 34000 miles. Noticed the problem when the car started making a grinding noise from the rear. Before this there was a very strong vibration of steering when braking at speeds of 55 plus MPH. This is very unusual in my experience that a car which is about 2 years old needs new brake pads and rotors replaced. Mazda website had some information http://www.carcomplaints.com/mazda/cx-5/2013/brakes/service_brakes.shtml. Brake rotors were replaced by mazda at 34000 miles, not my car is at 56000 miles and initial symptom with the strong vibration of the steering wheel when braking is reappearing. This seems to indicate an inherent problem with this model per independent mechanics.

Filed Jun 26, 2017 · Seats · 34,000 miles · CA

All seats started producing a squeaking noise after a couple of years of use.

Filed Aug 4, 2016 · Brakes · 35,000 miles · CA

Abt 35k miles I began hearing intermittent sequels coming from rear of vehicle while driving. When I first mentioned this to mazda service adviser, he said he did a complete diagnostic and car was fine. At abt 40-45k the intermittent squeals included grinding like a tin can noise, but there were no indicators that it was a break issue; noise was noticed more during driving not when I stopped and no service brake lights were on. If I accelerated or maneuvered my steering wheel I was able to get noise to stop. When I took my car in to mazda for oil change I asked to also have brakes checked and adviser said he would do a complete diagnostic. He said brakes were in yellow and I could try to change my brake fluid? The noise, duration and occurrences increased to weekly and then daily. It was still intermittent and while driving forward and in reverse, not as much when braking, and it had become increasingly louder. I called mazda corporate and they finally agreed to do a diagnostic at a nearby mazda store when I mentioned I found tbs 04-005/15 on the brake issue and was taking the vehicle to another dealership for a brake check. The diagnostic technician report stated to replace rear brake pads to correct problem. It said the rear brakes had 4mm on outer pads and 1mm on inner pads, and front pads were at 8mm; it did not state if front brakes were also worn unevenly. It also said rear rotors were at 10mm and min was 8mm. I told corporate that it was unusual that rear brakes would wear unevenly and prior to front brakes, that there was no brake service light showing, that the noise was intermittent not constant and while driving more than braking. I also mentioned that I believed there was a defect in the braking system.

Filed Aug 4, 2016 · Airbags, Body · CA

Purchased my vehicle new jul 2013. The following problems were all reported to mazda dealership, some reported as separate complaints, some repaired, some minimized/dismissed. 1. Lift gate latch/operation does not always close properly to engage lock. Must often be slammed hard several times to close/lock, ongoing since purchase. (minimized/dismissed by dealer) 2. Passenger side airbag indicator light states that the passenger seat is not occupied when it is, ongoing since purchase.(minimized/dismissed) 3. Suspension. Car is easily rocked back/forth by my young children, ongoing since purchase. (minimized/dismissed) 4. Passenger seat belt would not engage. Repaired, under warranty. 5. Driver n passenger window clicking/popping noise. Driver side window regulator replaced, under warranty. Separate complaints filed: 6. Fuel odor in cabin and leakage onto ground. Dead spots on grass, stains on driveway. Unable to locate problem, replaced sensor, under warranty. Still having intermittent problem. Under investigation by mazda corporate. 7. Rear brakes; premature uneven wear, no light indicator, inner pads wore to 1mm and outer pads wore to 4mm, rotors at 10mm. Front breaks at 8mm; unknown if uneven wear. Squealing, grinding intermittent noise began abt 35k mileage mostly while driving not breaking, and increased in noise level, duration, and occurrence at abt 40-45k miles. There is a tsb 04/005/15 but for east coast conditions. Initially dismissed, minimized, ignored by dealership. Mazda corporate paid for diagnostic but says its normal and not under warranty, 8. Powertrain: the instrument panel stays on after shutting off the engine. Then car beeps when I open the door and I cannot lock it. After leaving car like this and returning to vehicle I have had to have roadside come to recharge dead battery. Told to chng key battery. No help

Filed Dec 14, 2015 · Brakes · 34,200 miles · CA

The rear brake pads on my mazda cx 5 grand touring model is worn out to (0.2 per dealer) at approx 34200 miles. Noticed this problem a few weeks back when the car started making a grinding noise from the rear. This is very unusual in my experience that a car which is about 2 years and 6 months old needs new brake pads and rotors replaced. On my other cars which are nissan the brake pads lasted for about 5 years (approx. 60,000 miles). I want to raise this as a complaint. My car is still under warranty. I want mazda to look into this and advise on a fix. I see so many websites where cx owners are facing the same issue, quoting one here for an example http://www.carcomplaints.com/mazda/cx-5/2013/brakes/service_brakes.shtml.

Filed Jun 24, 2015 · Brakes · 21,000 miles · IL

I have had my car for just over a year and heard a grinding noise on the back passenger side. Hearing this I immediately took it to dealership where I bought the car to get it fixed. They tell me that it was the back rear brakes. I have had my honda accord with 140,000 miles and have only had to get the brakes changed a handful of times three to be exact. This isn't right the company has made some kind of defect in order for this to happen. Please help I have invested $30,000 on this car.

Filed May 6, 2014 · Engine · 500 miles · MA

Last year just after a month of ownership I was stopped at traffic light. The engine began to race and then slammed so hard the brakes squealed. It felt like I had been rear ended. I put the vehicle into park, shut it off and got out to inspect my vehicle. The person behind me was not close enough to come in contact with my vehicle and there was no damage. My passengers and myself were shocked by the force. I associated this event with the vehicle being brand new and maybe something just got stuck. The SUV at this time has less than 500 miles on it. During this past winter I am starting to notice the vehicle hesitating at times and a strange clunk sound in the rear end. It hesitates often but the clunk sound is random. Again on may 4,2014 I was stopped in traffic on a busy highway and the engine began to race the vehicle then slammed with enough force to make the brakes squeal and jerk the passengers and myself forward. With this now happening a second time I am fearful to drive this vehicle. I do not feel safe.