2016 Mazda CX-5: grinding or squealing brakes

Filed Dec 1, 2021 · Suspension · 45,000 miles · NY

The contact owns a 2016 Mazda CX-5. The contact stated while driving 20 MPH, there was an abnormally loud chirping and squeaking noise coming from the driver’s side front wheel. The contact took the vehicle to a local dealer to be inspected however, the dealer could not duplicate or diagnose the cause for the failure. The contact was concerned that the failure was related to the suspension. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

Filed Oct 12, 2021 · Brakes · 22,000 miles · VA

The contact owns a 2016 Mazda CX-5. The contact stated that while driving at an undisclosed speed, squeaking noises were heard. The brake warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed that both the rear brake pads were worn down to 20% and needed replacement. The mechanic informed the contact there was TSB 04-004/19 and 04-005/20 related to the failure and referred the contact to a dealer. The vehicle was taken to the dealer and diagnosed that both the rear brake pads needed to be replaced from normal wear and tear; however, the vehicle was not under warranty. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact to schedule an appointment with a dealer for diagnosis. The failure mileage was approximately 22,000.

Filed Jul 20, 2021 · Engine · OH

Original belt tensioner was failing at 50k miles. An oem mazda belt tensioner was installed and is failing again within 1 year at 67k miles. If this fails the belt powering the water pump will fail causing a catastrophic engine failure due to overheating. Mazda has yet to issue a recall with their defective parts. If you hear any squeaking of the belts from your engine and notice any residue leaking from the tensioner get it replaced ASAP or your car could become a hazard.

Filed Jan 22, 2021 · Electrical · CO

The driver's seat power adjust has been squealing extremely loudly each time I adjust it, and based on what I've read, this is a known problem and could be a sign of the driveshaft/motor failing.

Filed Jul 20, 2019 · Brakes · 60,000 miles · NJ

On 01/10/17 at 11656 miles I reported a burning smell present consistently for several months. Lester glenn mazda said they couldn't detect anything. I went for service 19may 18 and was told that my rear brakes were bad. Report I have from that service shows red for rear and green for front brakes at 36865 miles. 26 may 18 mazda lodi told me all 4 brakes and rotors were bad. I asked how the front brakes were bad 1 week afterlester glenn told me the front brakes were green. I was told that most shops have inexperienced people but lodi has all their people trained as master technicians. I was told lester glenn probably didn't measure. Lodi said rears were really really bad and that I should replace all 4 brakes and rotors and all 4 tires for even wear. I was told car was not safe to drive without the work. I got the work done. Repairs were completed at 37354 miles. 24may19 I am told all brakes are good. I call 06 jun 19 and complain that I am hearing squeaking. I call& I'm told that it's probably nothing but best to see if it persists.sound persists. I go in24 jun19 and complain of noise and vibration through steering wheel and floor board. The service manager drives the car with me and hears the squeak faintlybut says he doesn't feel the vibration and that the brakes are working well. I let them check and am told the left rear caliper is seized. The caliper went through the pad to the rotor and rear pads and rotors were replaced. I am still hearing squeaking and I fear it the right rear caliper since it wasn't changed. I've changed my rear pads and rotors twice in 1yr/20000 mi. I found out my car is affected by tsb r052/16c (04-001/18) and 04-002/19. R052/16c resulted in a production change in rear calipers starting in september 9 2016. Mazdausa won't acknowledge that their dealers should have replaced my rear calipers or that they should have issued a recall.

Filed May 31, 2018 · Brakes · 12,000 miles · NY

Car is a 2016.5 mazda cx-5 with approx 12,000 miles. Car began making a grinding sound while driving; made an appointment with mazda to look into the problem. Dropped off the vehicle may 11, 2018, picked up the vehicle may 12, 2018. Service technician stated it was the vehicles brakes, which are not covered under warranty, and would need to be paid out of pocket. I was surprised to hear I needed new brakes due to the low mileage and age of the vehicle so I brought the car to my personal mechanic, to get a second opinion, before having any expensive repairs performed by mazda. Local mechanic (midas shop) said that the rear brakes were entirely worn down (outer pads only) and had worn down so much, they had damaged the rear brake rotors while the rear inner pads appeared to have minimal wear consistent with the age of the vehicle. Front brakes also looked to have minimal wear consistent with the age of the vehicle. Midas recommended the rear brake pads and rotors be changed immediately for safety purposes; and commented how unusual this brake problem seemed. Upon getting home, I searched the internet and found tsb #04-005-16-3217; the federal safety agency #10092486 (amongst others) that tell of a similar issue. Upon going back to mazda with the brakes and rotors that had prematurely failed and explaining the tsb's online, and requesting a refund for the money spent at the local shop; I was told there was nothing they could do. I just feel that mazda should have replaced my brakes and rotors upon my initial visit, knowing that this appears to be a common issue in cars with low mileage.

Filed Dec 14, 2017 · Brakes · 8,300 miles · MA

In august 2016, I bought a brand new 2016 mazda cx-5 (dealership: wellesley mazda). Unfortunately, the car had issues related to my brakes. On december 08, 2017, the brakes of my right rear tire locked up while I was driving in a city street (35mph zone) causing them to overheat to the point where the brake disc got red hot and smoked up, increasing the risk of my tires blowing out/catching fire due to the heat generated by friction. In addition to this being a safety risk for myself and other people on the road, this was extremely inconvenient. My car was in no condition to be driven and I was stranded alone in the middle of the night. This is not the first time this issue occured. I had a similar complaint in august 2017 where the left wheel locked involuntarily while I was driving. I was fortunate that I was able to notice the smoke before things got worse and that this did not cause a collision. Wellesley mazda replaced the calipers, brake disc etc. Only for that particular tire, despite my repeated requests to replace those for all the tires or for at least that axle. My car has only run ~8,000 miles, I am regular with my car's maintenance and my last service was on 12/04/2017. Mazda is telling me now that this was a known issue with the calipers and there was a service bulletin for this. However, I was not made aware of the this issue and the safety bulletin. This could've been done on multiple occasions: a) when the issue with the left brake happened b) when I reported a grinding noise coming from my car (in sept or oct) c) when I got my car serviced. They were not able to detect this issue and as a safety precaution did not replace the other caliper, a decision that proved to be incorrect and a risk to me and others. There are no recalls either.

Filed Sep 16, 2017 · Steering, Suspension · CA

There is a rubbing/grinding/vibration feel on the pedals and steering wheel, including the entire body vibration that can be also seen in the side mirrors. These problem are more noticeable at high speed. I suspect either the tire, brake, rotors, alignment, suspension or transmission problems. I have brought my car 6 times to three different dealership already with the guidance from mazda corporate costumer service but they are denying my cx-5 issues. This is pretty scary to drive, I always feel that something bad gonna happen on my car in the freeway because of rough and bumpy ride. This happened since the day I bought this. I am very disappointed with this car for 32k $. All mazda dealership are not cooperating. Very bad experience.

Filed Aug 21, 2017 · Brakes · 26,000 miles · CT

Grinding and squeaking in rear brake pads and rotors only. Car has 26,000 miles on it with visible marks on rear rotors only! Noise happens while driving or braking

Filed Dec 28, 2016 · Brakes, Wheels · 20,700 miles · AZ

Electronic parking brake stays engaged while driving causing brakes excessive wear and brake failure. Five 2016 cx5 vehicles manufactured in same 5 month period came to dealership with same problem. Problem first detected by squeaking. Problem gets worse until difficult to stop when braking. Grumbling noise in front caused by bad bearings. Providing dealer records and parts that have been ordered. Concerned that mazda has not addressed this issue which may not manifest itself for a year or more after purchase. Mazda is still selling the 2016 models since the 2017's have been delayed. Mazda has had rear brake problems in its previous models of cx5 but does not address issues on the 2016. Concerned that someone may be seriously hurt or killed by this braking issue. Car has been in service since november 17 2016 because suitable parts are still on order. Worried that with time parts will deteriorate again. Please see part number of the epb unit still outstanding on attachment.