Rear subframe corrosion on this vehicle. I am in a winter road salt region, the materials used for this vehicle's subframe are not compatible with consistent driving in this region. Similar vehicles (not mine?) were subject to a recall for the front subframe, but nothing for the rear. This rear subframe issues caused multiple failures of virtually every component of the rear suspension - control arms, rear springs, etc. The repair cost for JUST the subframe was $3813. Not repairing it was not an option - the vehicle had failed mandatory State of Maine inspection (a safety thing, if I'm not mistaken). This should be a Mazda problem, not a me problem. I contacted Mazda USA about this issue and got no response.
2016 Mazda CX-5: ball joint or control arm failure
6 of the 512 complaints about the 2016 Mazda CX-5 describe ball joint or control arm failure.
- owner complaints
- 6
- of this car's complaints
- 1%
- recalls
- 0
Is there a fix? 30 service bulletins cover this area of the car. See below
Ball joint or control arm failure by model year
- 20241
- 20191
- 20181
- 20166
- 20153
- 20145
- 20132
What owners say
Rear subframe corrosion on this vehicle. I am in a winter road salt region, the materials used for this vehicle's subframe are not compatible with consistent driving in this region. Similar vehicles (not mine?) were subject to a recall for the front subframe, but nothing for the rear. This rear subframe issues caused multiple failures of virtually every component of the rear suspension - control arms, rear springs, etc. The repair cost for JUST the subframe was $3813. Not repairing it was not an option - the vehicle had failed mandatory State of Maine inspection (a safety thing, if I'm not mistaken). This should be a Mazda problem, not a me problem. I contacted Mazda USA about this issue and got no response.
With no prior warning, just after turning into driveway, my car got stuck and would not move. It gave clicking sounds and would not move no matter which gear it was in. The towing service person needed a dolly in order to safely lift the vehicle onto the towing bed because the front, driver’s side tire would not move and was pushing into the fender. So far, the control arm and axel are completely separated from the car. Further investigation is ongoing to determine the extent of the spontaneous injury. This all happened without warning.
TSB issue with suspension steering gear assembly needs to be removed and have spacer kit installed. Issue caused the front lower ball joint to wear more than usual and crack. Due to TSB a joint kit needs to be installed and control arms replaced.
There was a thumping sound coming from the right front wheel, at slow speeds on a dirt road. When I took the car to the repair shop I was told that the bushings, lower control arms and struts needed to be replaced. I know there is a recall on some of the cars like mine, but apparently mine is not part of the recall. However, I do not think it is a coincidence to have similar problems.
I have a fully loaded cx5 grand touring 2016 ---which after driving 500 miles, the transmission failed. When putting the gear in drive, the car did not move--and acted as if it was in neutral. After a bit, it would lurch forward into drive--which was scary and dangerous. My experience with the transmission is very similar to other reports on this site and should be investigated. I became stranded in a parking lot until I was able to get the car to move. I had to have it towed from my driveway since it was not safe to drive. A new transmission was ordered from mazda and installed. I received my vehicle back after 2 weeks. After driving for a week, approximately another 200 miles, I experienced a "creaking" noise when depressing the gas pedal from a parked or stopped position. Now I am being told that the control arm has failed and has been ordered from mazda. How could all of this be failing on a brand new car? It is very upsetting and preplexing. Please investiage what is going on here--
Service bulletins that may apply
- Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH...
- Some customers may complain of signs of oil on the struts or shock absorbers
- Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise...
- Some customers may complain of signs of oil on the struts or shock absorbers
- Knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear
- Rattle noise from the rear of the vehicle while driving
- Crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient...
- Knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning...
Related recalls
No recalls on record for this model year.
Questions about the 2016 Mazda CX-5 ball joint
Is ball joint or control arm failure a common problem on the 2016 Mazda CX-5?
6 of 512 owner complaints about the 2016 Mazda CX-5 (1%) mention ball joint or control arm failure. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2016 Mazda CX-5?
There are 0 recalls and 30 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Mazda CX-5
Headlights 93Jerking 23Windshield crack 20Check engine light 19Overheating 13Sudden acceleration 13Wipers 13Fire or smoke 12Transmission failure 12Sunroof shattered 11Grinding brakes 10Stalling 10Engine failure 9Fuel pump 9Airbag light 8Won't shift 8Warning lights 7Screen failure 6Backup camera 5Hesitation 5
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