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2016 Mazda CX-5 suspension problems

11 complaints (2% of all complaints for this car). 1 crash reported.

owner complaints
11
of this car's complaints
2%
crashes
1
recalls
0

Which part fails

Owners did not name a specific part.

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Mazda CX-5 suspension problems in other years

201320142015201620172018202120232024

Specific symptoms reported on the 2016 Mazda CX-5 suspension

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Ball joint 6

Related recalls

No recalls on record for this model year.

What 2016 Mazda CX-5 owners say

Most recent owner complaints, unedited.

Filed Aug 5, 2026 · Suspension · ME

Rear subframe corrosion on this vehicle. I am in a winter road salt region, the materials used for this vehicle's subframe are not compatible with consistent driving in this region. Similar vehicles (not mine?) were subject to a recall for the front subframe, but nothing for the rear. This rear subframe issues caused multiple failures of virtually every component of the rear suspension - control arms, rear springs, etc. The repair cost for JUST the subframe was $3813. Not repairing it was not an option - the vehicle had failed mandatory State of Maine inspection (a safety thing, if I'm not mistaken). This should be a Mazda problem, not a me problem. I contacted Mazda USA about this issue and got no response.

Filed Aug 5, 2026 · Suspension · ME

Rear subframe corrosion on this vehicle. I am in a winter road salt region, the materials used for this vehicle's subframe are not compatible with consistent driving in this region. Similar vehicles (not mine?) were subject to a recall for the front subframe, but nothing for the rear. This rear subframe issues caused multiple failures of virtually every component of the rear suspension - control arms, rear springs, etc. The repair cost for JUST the subframe was $3813. Not repairing it was not an option - the vehicle had failed mandatory State of Maine inspection (a safety thing, if I'm not mistaken). This should be a Mazda problem, not a me problem. I contacted Mazda USA about this issue and got no response.

Filed May 7, 2026 · Steering, Suspension · IL

I was slowly turning left into an alley when I heard a loud noise, the front of my car dropped, and the car immediately stopped and was immovable. Upon getting out of the car, it appears some joint separated from the wheel.

Filed Jan 4, 2026 · Suspension · NY

With no prior warning, just after turning into driveway, my car got stuck and would not move. It gave clicking sounds and would not move no matter which gear it was in. The towing service person needed a dolly in order to safely lift the vehicle onto the towing bed because the front, driver’s side tire would not move and was pushing into the fender. So far, the control arm and axel are completely separated from the car. Further investigation is ongoing to determine the extent of the spontaneous injury. This all happened without warning.

Filed Sep 24, 2025 · Suspension · PA

Rear Shock mount deteriorated in 8 years, far quicker than industry standard. Mazda redesigned the part for 17' MY. Widely reported on Reddit. NHSTA service bulletin notice.

Filed Dec 12, 2022 · Steering, Suspension · TX

TSB issue with suspension steering gear assembly needs to be removed and have spacer kit installed. Issue caused the front lower ball joint to wear more than usual and crack. Due to TSB a joint kit needs to be installed and control arms replaced.

Filed Dec 1, 2021 · Suspension · 45,000 miles · NY

The contact owns a 2016 Mazda CX-5. The contact stated while driving 20 MPH, there was an abnormally loud chirping and squeaking noise coming from the driver’s side front wheel. The contact took the vehicle to a local dealer to be inspected however, the dealer could not duplicate or diagnose the cause for the failure. The contact was concerned that the failure was related to the suspension. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

Filed Nov 20, 2019 · Suspension · 44,185 miles · AK

There was a thumping sound coming from the right front wheel, at slow speeds on a dirt road. When I took the car to the repair shop I was told that the bushings, lower control arms and struts needed to be replaced. I know there is a recall on some of the cars like mine, but apparently mine is not part of the recall. However, I do not think it is a coincidence to have similar problems.

Filed Jul 6, 2019 · Suspension · 23,000 miles · NY

I brought 2016 pre owned certified run 28k only. I drove this car only 7 k but car always has issue with suspension. I reported this issue with my dealer but issue was not resolved.

Filed May 23, 2018 · Airbags, Suspension · 45,000 miles · NY · crash · 1 injury

"takata recall" ? In march 2018, I was traveling westbound in a mazda cx-5 on an expressway in long island, new york. It was approximately 9;45 pm and the expressway was fairly empty, roads were completely clear, no rain, no snow. Out of nowhere, a speeding driver slammed into the back of my mazda at a very high rate of speed. (she admitted to following me too closely and not being able to stop in time, so my car was hit pretty hard. On police report, she was cited for unsafe speed among other things. I was also informed the a police officer that she did not have a driver's license). My car was then thrust into the divider (where the left side approximate corner of the front of the car hit the median) in the middle of the expressway and spun quite a few times. None of the airbags ever deployed. I hit my head at least two times and I starting having neck and back pains among other injuries. Though the car had extensive extensive damages (13k was the last time I heard and the car is still not working fully properly) my insurance progressive forced me to take the car back while the other insurance company doesn't understand why the car was not totaled. I was given back the car a little over two whole months after the accident and I was told the airbags will not deploy if god forbid something else happens (the airbag light is blinking all the time), the horn does not work, and nothing on the steering wheel controls work anymore. I was told I have to bring this to mazda's dealership directly for diagnostics. I have been told by many people that they believe my airbags malfunctioned including maximum auto body in bohemia who fixed the car and I agree considering the hard hits the car took and my injuries. I am not sure what my rights are in this situation but I feel this car is not safe. I now have to wait until june 4th to get it to the mazda dealership.

Questions about the 2016 Mazda CX-5 suspension

Does the 2016 Mazda CX-5 have suspension problems?

Owners have filed 11 complaints about the suspension of the 2016 Mazda CX-5, 2% of all its complaints.

At what mileage do 2016 Mazda CX-5 suspension problems start?

Not enough complaints include the mileage to tell.

Was there a recall on the 2016 Mazda CX-5 suspension?

There is no recall for this problem on this model year.

Other 2016 Mazda CX-5 problems

Lights 161Brakes 72Electrical 72Transmission 51Visibility 48Engine 39Fuel system 20Airbags 19Body 19Seats 17Acceleration 13Steering 7Driver assistance 6Seat belts 6Wheels 3Tires 2Locks 1

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