My windshield wipers stopped working completely. I am unable to see out my front window properly while its raining. Yes the dealership said that my front body control module needs to be replaced which is the same issue that other Mazdas from the same era have had safety recalls for (the federal safety agency campaign 19v272000). No it hasn't been inspected by anyone other than a Mazda dealership. The front wipers slowly stopped working. First the highest setting didn't work at all, then the wipers would work sporadically, and now they don't work at all.
2016 Mazda CX-5 visibility problems
48 complaints (9% of all complaints for this car). Typical mileage when it fails: 6,873.
- owner complaints
- 48
- of this car's complaints
- 9%
- typical mileage
- 6,873
- crashes
- 0
- recalls
- 0
Which part fails
- Windshield2
- Glass, side/rear1
- Defroster/defogger/HVAC system: heater core1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Mazda CX-5 visibility problems in other years
Specific symptoms reported on the 2016 Mazda CX-5 visibility
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2016 Mazda CX-5 owners say
Most recent owner complaints, unedited.
(I am the owner of the car and am filling this out for my daughter who was driving it at the time, I was not with her during the incident) While driving down the road in the rain the wipers just stopped working. I have not had any dealers ID the specific problem yet. We replaced the wiper 20amp fuse and it did not fix the problem. There were no warning lamps and there are still no warning lamps. My safety was put into danger when I could not see out the window. I was nearly at work so I waited for the rain to slow down some was able to make it to work. The rain cleared while I was at work and it has not rained since. It is available for inspection upon request.
Front windshield wipers stopped working, front windshield washer still working. Fuse was checked, fuse is good.Vehicle is available for inspection upon request. My safety is put at risk because of lack of visibility when driving in rain. The problem has been confirmed by a Mazda dealership. The vehicle and the components have been inspected by a Mazda dealership. No warning lights or messages appeared before or after the front windshield wipers stopped working. So if a person is driving the car, there is no indication that the front windshield wipers will not work if it starts raining and the driver would need to use the front windshield wipers. This is a safety hazard because the driver will not be able to see, possibly causing an accident. This Mazda CX5 does not have automatic front windshield wipers (they do not come on automatically when it starts raining).
The contact owns a 2016 Mazda CX-5. The contact stated that upon approaching the vehicle he observed a small crack on the top left corner of the windshield. Over time the crack proceeded to progress across the windshield. The contact stated that the windshield was not impacted by an object or projectile. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 40,000.
The controls on the Windshield Wiper/Headlight Control Stalk are not visible when driving at night. The setting markings on the Control Stalk are completely dark at night. This creates a safety hazard when driving at night in the rain and turning on your windshield wipers or changing your headlight settings is needed.
Front windshield wipers not working, bcm failed
In September of 2023, while driving I attempted to use the windshield wipers, and they would not function. We live in a rainy part of the country, so having non working wipers is a major safety issue. Research for possible causes pointed to the body control module which had been recalled on Mazda 3s in recent years. I took the car to the dealership, and they traced the problem to an internal failure of the body control module. I do not have the component to inspect, and I do not know what the dealership did with it after removal. We filed a complaint with Mazda in October of 2023. They gave us case #001-463-33. They were not receptive to feedback, and simply stated many times that there was not a current recall for our vehicle. There were no warning signs/messages/ lights before the wipers stopped working, and they had worked normally the day before.
1. The airbag sensor is not working. The warning signal continually flashes. My shop had airbag system analyzed. Test results showed it is not calibrated correctly. My Mazda dealer, Luther Premier Mazda, said it is an electrical problem, and I will have to pay for analysis. I paid for this analysis when Sallas had it diagnosed. 2. Due to problems with the windshield, I paid for a replacement myself, not knowing there was a recall. I want Mazda to install a Mazda windshield and calibrate the safety systems.
Rear Video Camera / Back-up Camera Display Malfunction: The display in the dashboard continuously resets, causing the view from the back-up camera to disappear completely or dim to to the point where it is not viewable. This causes a safety hazard when backing up and often occurs once the vehicle is already in motion. Mazda dealer's service center reports Mazda is aware that this is a new, widespread problem, but to check for updates in 4 weeks.
This is a follow up to the federal safety agency complaint ID Number 11442992: After doing a fair amount of research the problem was deemed to be the Front Body Control Module. A new replacement was ordered (about $250). It took about 1-1/2 to 2 weeks for the module to be received and about an hour for its installation. So far the wipers seem to be working correctly although they have yet been 'used', only tested. Googling "mazda wiper problem" you will find others reporting similar problems with the Body Control Module. I found this (https://www.mazda3revolution.com/threads/for-those-suffering-wiper-motor-issues-here-is-the-fix.232623/) forum entry when I did the aforementioned google search. And finally, post replacement I have visually inspected the original module and can easily see one of the components marked "2741" with corrosion around its mounting.
Questions about the 2016 Mazda CX-5 visibility
Does the 2016 Mazda CX-5 have visibility problems?
Owners have filed 48 complaints about the visibility of the 2016 Mazda CX-5, 9% of all its complaints.
At what mileage do 2016 Mazda CX-5 visibility problems start?
The typical (median) mileage in owner complaints is 6,873 miles.
Was there a recall on the 2016 Mazda CX-5 visibility?
There is no recall for this problem on this model year.
What year does the Mazda CX-5 have the most visibility problems?
The Mazda CX-5 model years with the most visibility complaints are 2014 (80 complaints), 2016 (48 complaints) and 2015 (16 complaints).
Other 2016 Mazda CX-5 problems
Lights 161Brakes 72Electrical 72Transmission 51Engine 39Fuel system 20Airbags 19Body 19Seats 17Acceleration 13Suspension 11Steering 7Driver assistance 6Seat belts 6Wheels 3Tires 2Locks 1
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