2016 Mazda CX-5 seats problems

Filed Oct 21, 2026 · Seats · WA

I own a 2016 Mazda CX-5 Grand Touring and discovered two brown, burn-like marks on the lower seatback of a heated front seat. I suspect the seat heater overheated and damaged the upholstery. The discoloration is concentrated in the lower back/lumbar area, and I have photographs documenting it. I am concerned that continued use could cause further overheating, burns to an occupant, or a fire. I am reporting this as a seat-heater safety defect and requesting investigation.

Filed Feb 12, 2026 · Electrical, Seats · WV · fire

I noticed smoke filling the inside of my car. I looked over at the passenger seat, and my coat was on fire. I poured my drink on it, pulled over, and threw the coat out of the car. I saw a large hole in the lumbar area of the passenger seat, and it was glowing red and putting out a lot of heat. The seat heater was on, so I immediately turned it off. It was obvious that the fire has started inside the seat, and there was no other fire source in car--ie. lit cigarette, lighter, etc. If someone had been sitting there, they would have serious burns. The seat will need to be replaced.

Filed Feb 2, 2026 · Seats · MO · 1 injury

Leather heated seats .. safety put at risks because I suffered burns on my bottom (butt) from the driver seat getting too hot to the point where it burned the seat itself as well , and made a brown burn mark on the seat … Both of my cheeks got burned .. this can in the long run cause skin damage and worse case scenario cancer. No it hasn’t been inspected No warning lamps

Filed Dec 29, 2025 · Electrical, Seats · NC · fire

I was driving down the road and started smelling smoke then looked over and my passenger seat was in flames.

Filed Nov 6, 2025 · Electrical, Seats · CT · fire · 1 injury

The front passenger seat heating system caught fire and burned through the fabric and my dog's seat. The fumes made me and my dog nauseous.I had to swerve across the highway and stop on the shoulder to extinguish the seat fire/burn. The fuse was pulled for safety. The seat is in storage for inspection. Mazda will be contacted.

Filed Mar 3, 2025 · Seats · ME · fire

The front passenger seat warmer caught fire as i was driving the vehicle. No fuse tripped or anything when it over heated. The seat not just melted but actually caught fire and filled the vehicle with smoke.

Filed Sep 12, 2024 · Seats · VA · crash

Vehicle was t-boned by another vehicle that was traveling 40mph. Both front seats are now loose, and have been for some time. Insurance refused to cover seat replacement during repairs in fear of going above the “totaled” threshold and it being a total loss. Now we are concerned about the safety of our vehicle, and we are scared to drive it on major highways where the risk of accidents are higher.

Filed Jun 18, 2024 · Seat belts, Seats · WA

The component that failed was the passenger's seat belt. It became unattached from the seat. It appears as though the bolt that holds the fastener to the seat failed. The vehicle is currently available for inspection as it has not been taken to be repaired, yet. Safety was put at risk by the seatbelt not being attached to the seat which could have resulted in serious bodily injury in the event of an accident. The problem has not been reproduced or confirmed by a dealer or independent service center, yet. The vehicle has not yet been inspected by police, insurance, or manufacturer. No warning lamps, messages or other symptoms of the problem appeared prior to failure.

Filed Jul 19, 2023 · Seat belts, Seats · CA

2016 Mazda CX-5 passenger seat belt warning light and alarm go on when unoccupied and the “airbag off” light turned off (supposed to light up if the seat is unoccupied).

Filed Jun 2, 2023 · Electrical, Seats · AK · fire

Front passenger seat caught fire when seat warmers were on. I was travelling in a rural area in alaska when I had to stop because my passenger caught fire on her jacket.