2016 Mazda CX-5 body problems

Filed Oct 31, 2019 · Body · 23,000 miles · OH

The driver's door on my 2016 mazda cx-5 has a malfunctioning sensor that sometimes indicates the door is closed even when it is open. Since the door could be unlatched without an audible chime sounding, it's possible that an owner could be unaware they are driving with the door open. Thus, this vehicle fails to conform to federal motor vehicle safety standard (fmvss) no. 114, "theft protection and rollaway prevention."

Filed Jan 27, 2019 · Body, Visibility · 23,000 miles · CA

Large fish hook shaped crack on windshield of my 2016 mazda cx-5 with 23000 mles. The crack appeared on a 55 degree morning after I pulled my vehicle out of the garage and drove half a block to a stop sign and I watched the crack appear. The crack starts at the top center edge of the windshield goes down about 6 inches, then goes into the view of the driver. It was about 18 inches that morning and has grown to about 30 inches and a huge fish hook shape in the view of the driver. I went to the dealer and was told it was caused by a stone impact. It was not an impact, I should know, I was driving. The dealer also told me that it was not covered under warranty, even if it is a defective windshield or installation at the factory. With a little research I am seeing a lot of cx-5 owners are reporting similar issues with the windshields cracking for no apparent reason. This is a safety concern the federal safety agency needs to investigate.

Filed Dec 1, 2018 · Body · 33,000 miles · WI

Hatch lift supports were replace under warranty on 6/5/17 and have failed again talked to dealer and mazda on 11/26/18 they will not replace them.

Filed Sep 29, 2018 · Body · 90,000 miles · MI

While driving on highway, my sunroof spontaneously exploded and shattered into multiple pieces. I was not near a bridge, nor driving by a truck. It just shattered spontaneously.

Filed Mar 6, 2018 · Airbags, Body · 15,000 miles · MT · crash · 1 injury

I was pulling into a parking space at natural grocers. When the car was going 2-3 MPH into the space getting ready I thought to stop, the engine revved up like a jet engine. The car then jumped a concrete side walk, hit the brick building, and broke a gas line. The car then came to rest back in the parking spot. The air bag deployed, my first reaction was "what the hell just happened". A man walking out of a store heard the hiss of the gas line and then called 911. He came to the car and told me to move away because the gas line could blow up. He noticed that my glasses were backwards on the back of my neck and asked if I was hurt. Shortly a firetruck arrived, two police cars, and a store manager. The firemen shut off the gas line. The policeman interviewed me and observed the setting. After some time the policeman said "this was not your fault" and "I am not issuing a citation". Something clearly went wrong with the car. He encouraged me to take pictures of both the sidewalk and the car for my records. I had the car towed to the dealership from whom I had leased the car.

Filed Feb 15, 2018 · Body · 5,100 miles · NY

The passenger side mirror folded in by itself while I was driving my mazda 2016 cx-5 on a local city street at about 15 MPH. The plastic outside housing of the mirror popped out and fell onto the road. I retrieved the trim pieces of the housing but one piece of trim was cracked. I reinserted the trim and taped up the cracked piece. Mazda says it does not sell the replacement piece of trim and wants to replace the whole mirror for a cost of $500.

Filed Dec 19, 2017 · Body · CA

Liftgate recall by mazda in october 2016 was never completed as "parts not available", but their web site shows this VIN as having completed the repair, which is erroneous. This indicates that someone at mazda changed the data to show it as completed when it wasn't completed.

Filed Aug 12, 2017 · Body · 5,000 miles · CO

In motion, parking at my hoa underground garage. Back window exploded.

Filed Jul 7, 2017 · Body · CA

Tl* the contact owns a 2016 mazda cx-5. The contact received notification of the federal safety agency campaign number: 16v644000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (riverside mazda in riverside, california) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

Filed Jul 3, 2017 · Body · CA

Tl* the contact owns a 2016 mazda cx-5. The contact received a recall notification for the federal safety agency campaign number: 16v644000 (structure); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer national city mazda in chula vesta, california was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.