2014 Mazda CX-5: ball joint or control arm failure

5 of the 377 complaints about the 2014 Mazda CX-5 describe ball joint or control arm failure.

owner complaints: 5
of this car's complaints: 1%
recalls: 0

Is there a fix? 39 service bulletins cover this area of the car. See below

Ball joint or control arm failure by model year

2024
1
2019
1
2018
1
2016
6
2015
3
2014
5
2013
2

What owners say

Filed May 23, 2025 · Steering · 135,000 miles · VA

The contact owns a 2014 Mazda CX-5. The contact stated that while her husband was driving at a slow speed and attempting to parallel park, there was an abnormal sound coming from the engine before the steering wheel seized. No warning light was illuminated. The contact's husband exited the vehicle to inspect the vehicle, and another person stopped to assist and became aware that the ball joint had detached. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the steering knuckle had separated from the strut assembly, causing the failure. The vehicle was not repaired. The dealer was contacted and stated that the vehicle was not under warranty. The manufacturer was notified of the failure, but no assistance was provided. The contact related the failure to the federal safety agency Campaign Number: 16V203000 (STEERING); however, the VIN was not included. The failure mileage was approximately 135,000.

Filed Jan 14, 2023 · Steering, Suspension · PA

Car was inspected in April of 2021. The front of car started making knocking or clunking sounds on the right side. 2 weeks later, while making a U-turn instead of getting on the interstate, there was a loud crunch/crash sound. It sounded like a garbage can went under the vehicle. Upon further investigation, realized that the right ball joint somehow dropped out of the knuckle. This forced the axle to pop out and further damaged the rest of the suspension components. Thank god this didn’t happen on the highway with my wife and 2 toddlers in the car- that would have been horrific.

Filed Nov 5, 2022 · Suspension, Wheels · PA · crash

Lower ball joints, lower control arms, and axles failed on the front right and front left of the vehicle while driving. The wheels were partially disconnected with no ability to steer or drive my vehicle. Both failures happened within 2 1/2 months. After the right side failed, the auto mechanic checked the left side yet it failed regardless of all inspections including the annual state requirement. During both failures I was fortunate to be driving through turns at slow rate of speed. Serious injuries and more likely casualties would have occurred had I been driving at a higher rate of speed through traffic when the failures occurred.

Filed Dec 28, 2021 · Suspension · CA

front passenger side CV Axle/Boot, control arm, tie rod end fell apart causing tire to dislocate from vehicle. Vehicle has been properly maintained. It is at Mazda dealer service dept. It can be inspected there. If this fell apart on freeway it could have caused a major accident and loss of life. Dealer has not confirmed problem yet, awaiting their inspection. There were no warning signs or symptoms or messages.System passed previous Mazda service multi point inspection. Incident occurred out of the blue.

Filed Mar 22, 2021 · Steering · 125,000 miles · MI

Driving 5mph onto street from driveway, lost control of the vehicle. When stopped, the driver side front wheel was pointing away from the intended direction. The bolt connecting the control arm to the wheel had sheared off. Due to the decoupling, the left axle was pulled out of transmission and was damaged as well. Luckily, this occurred at a slow speed and no one was injured (at higher speeds, this would have been catastrophic).