2014 Mazda CX-5: doors won't lock, open or latch

5 of the 377 complaints about the 2014 Mazda CX-5 describe doors won't lock, open or latch.

owner complaints: 5
of this car's complaints: 1%
typical mileage: 50,000
recalls: 0

Is there a fix? 4 service bulletins cover this area of the car. See below

Doors won't lock, open or latch by model year

2024
1
2021
2
2016
2
2014
5
2013
1

What owners say

Filed Jan 29, 2021 · Electrical, Engine · 40,000 miles · IL

When I turn off the engine, the electronics (lights, radio) in the car stay on and the doors won't lock if I wanted to leave the vehicle. I've found that, while in park, I need to pull the gearshift hard towards the steering wheel for the car to "register" that I'm actually in park. I've read online that mazda recognizes this is a very common problem, but won't do a recall on it. This issue has been happening for well over a year now. I'm adding an arbitrary date below.

Filed Sep 9, 2020 · Electrical, Engine · 50,000 miles · TX

When I turn off the engine, the electronics (lights, radio) in the car stay on and the doors won't lock if I wanted to leave the vehicle. I have to start the engine and turn it off multiple times (sometimes 20+ times) to completely shut everything off. Mazda recognizes this is a very common problem, but won't do a recall on it.

Filed Jun 30, 2019 · Electrical · 60,000 miles · CA

When the weather is hot, the car won't shut off. This happens mostly on short trips. The engine turns off but the door locks don't function and the radio and other stuff stays on. It can run your battery down which is unsafe, it happens when the car is in park and you push the power button to shut it down. They said I had to agree to $150 for diagnose. They said the shifter has to be replaced for $600. They let the air out of my tires. I had them at 34. They wrote 34 but the light came on to indicate low tire pressure. Three tires had 30 psi and one had 34 psi.

Filed Mar 18, 2019 · Electrical, Transmission · 77,000 miles · IL

Vehicle won't shut completely off. Infotainment system remains on, doors won't lock and key fobs won't work. All after pressing the start button in order to shut it off.

Filed Mar 4, 2019 · Electrical · 50,000 miles · FL

Ignition does not turn off when pressing the start/stop button. Mine has been doing this for about a year periodically. It was corrected by placing it in park with slight added force. It's now escalated to the point where the force is becoming excessive and may damage other components. The problem and fix is listed here. Https://mazda.oemdtc.com/665/ignition-does-not-turn-off-when-pressing-startstop-button-2013-2014-mazda if you search in google '2014 mazda cx-5 ignition stays on' you'll see it's a common issue. When part kdy0-46-040 is malfunctioning you are unable to secure your car. The doors will not lock, the alarm will not arm and the battery continues to drain if you do not manually turn off the radio.