Plastic molding at bottom of windshield came loose. And for sometime o explained to dealership I heard what sounded like glass shifting and felt that the glass was going to shatter. This morning I noticed windshield cracked on outside from top middle past review mirror. Vehicle was parked in driveway and when I walked to my car I noticed crack. The plastic molding was not supporting glass in place. And rubber strip around glass is lifted as reflected in picture.
2014 Mazda CX-5: windshield cracks
46 of the 377 complaints about the 2014 Mazda CX-5 describe windshield cracks.
- owner complaints
- 46
- of this car's complaints
- 12%
- typical repair cost reported
- $800
- typical mileage
- 11,950
- recalls
- 0
Windshield cracks by model year
What owners say
Front windshield has crack running down windshield starting at very top of windshield behind the rear view mirror. Car was parked over night in my driveway and next morning crack has appeared. Crack runs down about 12 inches and hooks to the side. Car did not experience any road debries or extreme conditions to validate the mysterious crack. Upon further research have learned that several owners have experienced the same issue of a windshield crack with no explination. Mazda will not cover any warranty and will not accept that they have a windshield issue.
Cracked windshield. No vehicles in front of me, on a city street. Temperature outside 48-50 degrees, inside temperature 70 degrees. 9:10 a.m. It rained 1/2 hour earlier. Cold morning.
Windshield cracked without anything hitting the windshield, personally believe it is stress crack, however, taking it to a local mazda dealer doing a "pen-test", told me it was chipped and that caused the crack.
This is the second time the windshield on my mazda cx5 cracked with one year (the prior incident occurred in march 2015)...this time all I hear is a crack sound and I see an atleast 12 inch crack on the windshield while driving. I'm really afraid this crack will break the windshield while I'm driving about and will injure my family (with baby in car). Replacement for windshield is very costly due to rain and city safety monitoring sensors on the windshield....it's ridiculous that this is happening again :(
2 issues so far with this car: 1st - rear brakes seized up after 30k causing a trail of smoke to follow my car while on the highway, followed by an emergency stop on the side of the road. The hub, rotor, brake caliper, and tires became so hot that the tire pressure sensor went off and upon inspection, the tire pressure had increased from 35psi to over 50psi (tire pressure gauge did not go higher then 50) due to heat. Was told that due to salt and sand (live in cold climate) corrosion caused the issue. Rear brakes and rotors replaced @ $208.95. Currently fighting mazda for a refund as this is clearly covered under the 3 year 36k mile warranty per tsb: 04005/15 - see warranty section on 3rd and 4th page. I had family in the car when this happened and am worried about the long term safety of this car and it's braking systems. A rear tire blow out caused by this issue could have caused a fatal crash at highway speeds. 2nd - I have replaced the windshield on this car 5 times now in under 30k miles. I have been told repeatedly that this is due to rock chips, but twice the crack appeared out of no where while the car was parked in a temp controlled garage overnight. I have never had this issue with any other car I have ever owned. The windshields are always on a month long back order and driving with a cracked windshield is against the law, so every time this happens I am out of a car for a month and have to fork over money for a loaner so I may get to work. (mazda and insurance company refuse to offer or pay for my loader car, or I am told there is not one currently available and I am sol)
Tl* the contact owns a 2014 mazda cx-5. While entering the vehicle, the contact observed that the windshield was cracked. The dealer diagnosed stress fracture due to what the manufacturer built into the windshield that needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 12,000.
We had bought a new 2015 mazda cx-5 in dec2014. After about 2-3 months & 3500 miles, a crack suddenly appeared on the vehicle when it was parked in a parking lot. There was no eveidence of crack on the commute to that parking lot earlier that day. There was no point of impact or any thing hitting the windshield, the crack has growing a little everyday. Dealer says it was caused due to a point of impact but doesn't look like it
The 2014 model vehicle was purchased new in august of 2013. Between that time and may of 2015 the windshield has developed significant cracks multiple times and is now on it's third replacement windshield (fourth total, including the factory-installed windshield). Each time the windshield has been replaced with a mazda brand windshield - not an aftermarket brand by safelite.
My windshield developed a crack from the center bottom edge over night. It was parked in a garage as everyday and appears to be a stress crack. The crack was significantly long on the first day itself that I had to change it.
My windshield suddenly cracked while I was driving.
While driving on a highway at a normal speed, I heard a loud crack however saw no crack in the windshield at that time. I was not driving behind any large trucks and did not see any rock hit the windshield. The next morning I noticed a crack extending down from above the rearview mirror, and the crack has since grown and is now spreading laterally along the windshield. There is no indication that this was caused by a rock in knots I think it is a stress related incident. I have read several times that this has been an issue with these vehicles and I am going to go to the dealer to discuss it.
Service bulletins that may apply
- Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter...
- Exterior trim heat damage when parked near a glass building or Low-E windows
- Exterior trim heat damage when parked near a glass building
- CSP03 2014 CX-5 windshield litigation settlement.
- Cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the...
- Rattle noise from the front door glass when driving with the window open approx
- Engine no start and / or rear view monitor display is blurry due to aftermarket electrical device
- Some customers may complain about one or both of the following symptoms: When selecting the "Defroster...
Related recalls
No recalls on record for this model year.
Questions about the 2014 Mazda CX-5 windshield crack
Is windshield cracks a common problem on the 2014 Mazda CX-5?
46 of 377 owner complaints about the 2014 Mazda CX-5 (12%) mention windshield cracks. The model year with the most reports is 2014.
How much does it cost to fix windshield cracks on the 2014 Mazda CX-5?
Owners who mentioned a price put the repair at about $800 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2014 Mazda CX-5?
There are 0 recalls and 20 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Mazda CX-5
Battery drain 19Check engine light 16Grinding brakes 10Loss of power 9Sunroof shattered 8Warning lights 7Harsh shifting 6Wipers 6Ball joint 5Brake failure 5Door locks 5Fuel smell 5Key fob 5
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