Windshield formed a crack after 3 years without any debris hitting it. Headlight leveling motor malfunction after 1 year. Brake caliper failure after 3 years.
Mazda CX-5 windshield crack problems
81 of the 2,483 owner complaints about the Mazda CX-5 describe windshield cracks, most of them for the 2014 model year.
- owner complaints
- 81
- worst model year
- 2014
- typical repair cost reported
- $800
- typical mileage
- 7,500
Is there a fix? No recall or service bulletin covers this area of the car yet.
By model year
Often reported together
What owners say
Have a cracked windshield from a chip near the wiper area Mazda says needs to be replaced But they are on National back order Was told that when the windshield caves in or collapses Then an emergency order can be put in
The contact owns a 2016 Mazda CX-5. The contact stated that upon approaching the vehicle he observed a small crack on the top left corner of the windshield. Over time the crack proceeded to progress across the windshield. The contact stated that the windshield was not impacted by an object or projectile. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 40,000.
Windshield cracks too easy on 2019 Mazda CX-5. The car is 2019 and has already had 7 separate incidents (Crack and or Chip). Mazda knows of the problem and there are many Mazda customers that have reported problems with the integrity of the windshield. It's very concerning because it could be a safety issue if the windshield cracks so easy especially with all the objects and debris on the road that bigger vehicles like trucks kick up. I don't feel safe.
Plastic molding at bottom of windshield came loose. And for sometime o explained to dealership I heard what sounded like glass shifting and felt that the glass was going to shatter. This morning I noticed windshield cracked on outside from top middle past review mirror. Vehicle was parked in driveway and when I walked to my car I noticed crack. The plastic molding was not supporting glass in place. And rubber strip around glass is lifted as reflected in picture.
Windshield glass spontaneously cracked from bottom where defrosting vent is located, arcing upward across driivers field of view occupying 3/4 of windshield height- driven to work with no problem and crack was present at end of work shift no impacts occured no other damage -parked in monitored hospital parking garage
A small chip was on found on the front of the windshield and I was notified by the dealer that the chip was small and that they the repair would fix it with resin. The next day a crack around 18 inches formed along the windshield. . After the crack was formed they stated they weren't responsible for the windshield after the repair. This is a defect in the quality of the windshield mazda won't hold themselves responsible for. This new windshield has been quoted for $500 to replace.
Front windshield has crack running down windshield starting at very top of windshield behind the rear view mirror. Car was parked over night in my driveway and next morning crack has appeared. Crack runs down about 12 inches and hooks to the side. Car did not experience any road debries or extreme conditions to validate the mysterious crack. Upon further research have learned that several owners have experienced the same issue of a windshield crack with no explination. Mazda will not cover any warranty and will not accept that they have a windshield issue.
Cracked windshield. No vehicles in front of me, on a city street. Temperature outside 48-50 degrees, inside temperature 70 degrees. 9:10 a.m. It rained 1/2 hour earlier. Cold morning.
Sudden windshield cracking 11-14-2018 our 2018 cx5 has 7500 miles and driving at night with very little traffic on the freeway in southern california the windshield just cracked from the center down approx. 5 inches , there is no sign that it was hit by a stone or rock . I have owned a 2015 mazda cx5 and the same problem happened with that vehicle. I have been following mazda forums and finding out there are many people throughout the country experiencing this same issue . There is no bullet hole type mark to indicate a stone or rock hit windshield
Related recalls
No recalls on record for this model year.
Questions about the Mazda CX-5 windshield crack
Which Mazda CX-5 years have windshield cracks problems?
The model years with the most reports are 2014 (46 complaints), 2016 (20 complaints) and 2015 (8 complaints).
How much does it cost to fix windshield cracks on the Mazda CX-5?
Owners who mentioned a price put the repair at about $800 (median of 8 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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