The contact owns a 2021 Mazda CX-5. The contact stated that while driving 50 MPH and the check engine warning light illuminated. The contact took the vehicle to an independent mechanic where an OBDII scanner discovered a misfire in cylinder#1. The vehicle was then taken to another independent mechanic where the OBDII scanner discovered a misfire in one of the engine cylinders and diagnosed the vehicle with an engine failure. The contact was then referred to the dealer who confirmed that there was a defect with cylinder#1. The dealer confirmed that the engine needed to be replaced. The manufacturer was then notified of the failure, and the contact was informed that there were no recalls on the vehicle and that the warranty had expired. The vehicle was taken to another independent mechanic and remained with the independent mechanic. The failure mileage was approximately 124,000.
Mazda CX-5 engine failure problems
64 of the 2,482 owner complaints about the Mazda CX-5 describe engine failure, most of them for the 2018 model year.
- owner complaints
- 64
- worst model year
- 2018
- typical repair cost reported
- $6,000
- typical mileage
- 60,000
By model year
Often reported together
Oil consumption 11Stalling 10Fire or smoke 10Check engine light 10Overheating 8Loss of power 4Fuel pump 4Misfire 3
Trouble codes mentioned
P011A 1
What owners say
I own a 2019 Mazda CX-5 AWD equipped with the 2.5L naturally aspirated SKYACTIV-G engine with cylinder deactivation. At approximately 70,491 miles, the vehicle began leaking and burning engine oil, accompanied by a strong burning-oil odor and visible white smoke from the engine bay. This began on or around 7/15/2026 I took the vehicle to an authorized Mazda dealer, which confirmed that the cylinder head is cracked and leaking engine oil. I was quoted approximately $10,000 to repair. The repair is not covered because the vehicle is just outside the factory warranty. I received regular Mazda dealership maintenance through 52,000 miles, then regular 3rd party shops after. The oil is leaking onto/near the exhaust manifold. Oil contacting the hot exhaust creates a serious fire hazard, which I can detect from the burning-oil odor and smoke. Separately, ongoing oil loss risks sudden engine failure or stalling while driving, which could cause a loss of motive power and a crash, especially at highway speed or in traffic. This appears to be a widespread manufacturing defect. Many owners of 2018–2021 Mazda CX-5, and related Mazda3 and Mazda6 vehicles equipped with the 2.5L naturally aspirated engine with cylinder deactivation, have reported the identical failure — cylinder head cracking near the exhaust manifold causing an oil leak — frequently at low mileage. Mazda issued an internal service alert (SA-058/20) addressing cylinder head cracking on these engines, which shows the manufacturer is aware of the defect. Despite this, affected non-turbo owners are being denied repair assistance and are paying thousands of dollars out of pocket to fix a defect that presents a fire and crash risk. No crash, fire, or injury has occurred. I am reporting this because the defect is safety-related, appears to affect a large number of identically built vehicles, and warrants investigation and a potential recall to protect owners — especially those outside the warranty period.
The vehicle developed an engine oil leak from the timing cover due to what appears to be premature seal failure. Engine oil was leaking externally and could drip onto hot engine components, creating a potential fire hazard while the vehicle is in operation. The leak also increases the risk of low engine oil levels, which could lead to engine damage or sudden engine failure if not detected in time. This issue required an expensive repair despite the vehicle being properly maintained. I have since learned that many other Mazda owners have reported similar timing cover oil leaks on this engine, suggesting this may be a widespread defect rather than normal wear and tear. I am submitting this complaint so the federal safety agency can evaluate whether this represents a safety-related defect that warrants further investigation.
I am writing to formally document a significant engine failure on my 2018 Mazda CX-5 Grand Touring (VIN: [XXX], License: [XXX], Odometer: 78,159 miles). The vehicle began exhibiting visible smoke from under the hood and severe oil leakage — oil was actively pooling beneath the car and leaving a trail. Upon inspection by Cal West Auto Center (San Marcos, CA), the vehicle was diagnosed with a leaking cylinder head gasket requiring full cylinder head removal and replacement. I am aware that Mazda issued Technical Service Bulletin TSB #SA-031-21 specifically addressing a cylinder head casting defect in 2018–2019 CX-5 models equipped with the 2.5L Skyactiv-G engine with cylinder deactivation — the exact configuration of my vehicle. This is a documented manufacturing defect, not normal wear and tear, and the repair estimate I have received is $4,800.84. Given that this failure is tied to a known defect acknowledged by Mazda, I am requesting that Mazda Motor America cover the cost of this repair in full, or provide a clear explanation of what goodwill or warranty coverage is available to me. I am happy to provide the repair estimate, vehicle documentation, and any additional information needed to process this request promptly. Thank you for your attention to this matter. I look forward to your response. [XXX] Cell: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My Mazda 2018, CX-5, Grand Touring, was diagnosed with a cracked cylinder head at 64,599 miles. This issue could posed a safety hazard for not only us but others on the road by: *Engine Failure / Sudden Loss of Power-A crack allows coolant and oil to mix or leak, leading to overheating and potential catastrophic engine seizure. A seized engine can cause sudden, unexpected loss of power — especially dangerous at highway speeds or during lane changes/merges. *Oil and Coolant on the Road-Leaking fluids drip onto the roadway, creating slick surfaces for motorcyclists and other vehicles — similar to a spilled oil hazard. This is especially dangerous on curves and in wet conditions. *White Smoke / Steam Billowing from Exhaust-When coolant enters the combustion chamber, it burns off as thick white smoke. This can instantly reduce visibility for drivers behind the vehicle, potentially causing rear-end collisions. *Fire Risk-If oil leaks onto hot exhaust manifolds or engine components, it can ignite. An engine fire can spread quickly and, in traffic, puts surrounding vehicles and occupants at risk. *Debris from Engine Destruction-In extreme cases, a severely overheated or seized engine can cause internal components to fail violently. Debris from a catastrophic engine failure can damage undercarriages of nearby vehicles or become road hazards. *Stalling in High-Risk Locations-A vehicle that stalls due to engine failure in a tunnel, on a freeway on-ramp, in an intersection, or on a bridge creates an immediate collision risk for surrounding traffic. This is part of why Mazda's handling of the cylinder head defect is so problematic — it's not merely a costly repair, it's a public safety issue that arguably warrants regulatory attention (the federal safety agency). We had NO warning lights, no overheating issues. Repairs have been made to the cost of almost $5400.00 *Please note there are many, many people complaining of this same issue on this model of car in multiple on-line forums.
I am submitting this complaint regarding a cylinder head failure on my Mazda CX-5. The vehicle has approximately 53,000 miles and has been properly maintained throughout its service life. The vehicle developed a crack in the cylinder head, which was subsequently confirmed by an authorized Mazda dealership. Mazda has previously issued a Technical Service Bulletin (TSB) addressing cylinder head cracking on certain vehicles; however, my vehicle's VIN is not included in the covered range despite experiencing the same failure described in the TSB. The dealership initially provided a repair estimate of $8,789 plus tax to replace the cylinder head. Following further discussions, the dealership reduced the repair cost to $3,903 plus tax. They recognize that this crack is not part of normal wear and tear but due to the VIN number not being included in the recall are unable to provide full coverage. A cylinder head crack is a major engine failure that should not occur on a well-maintained vehicle with only 53,000 miles. I am concerned that vehicles outside the VIN range identified in Mazda's TSB may be experiencing the same defect and that the scope of the issue may be broader than currently recognized. The vehicle was purchased used from the same Mazda dealership that diagnosed the failure and is currently performing the repair evaluation. I respectfully request that the federal safety agency review this issue to determine whether additional Mazda CX-5 vehicles may be affected by the same cylinder head defect despite not being included in the existing TSB.
I leased a brand new vehicle on June 8th. On June 12th, I took it to the dealer's service center because of a warning message, accompanied with a loud chime that said: "Emergency Call Unit Malfunction", the SOS red light was also on. I picked the car up today, June 15th. Shortly leaving the dealership, I was driving on the freeway crawling traffic with my husband and 4 year old child in the vehicle. Suddenly, the service/wrench icon started flashing on the dashboard, and the car's engine completely died and stalled while we were moving on the highway. At the exact second the engine died, dash and infotainment screen went completely black, the A/C shut off as well. I instantly lost my speedometer and all safety alerts while stuck in traffic. I was still stepping on my brakes, and turned my hazard lights on so we could pull over to safety. Screens went back on and engine came back on. We were fortunate to be by the nearest exit and took it. The screens went back on, but service light was still flashing. We were able to drive the car to Mazda, and was provided a loaner car. This is a massive safety issue and hazard that put my family in immediate danger on a busy highway just following a dealer service.
On May 11th I was driving my 2019 Mazda CX-5 with approximately 35,000 miles when my cabin filled with the smell of gasoline. The smell became overwhelming within minutes, causing concern for my safety and the safety of other drivers. I immediately drove to the closest auto repair/body shop for an emergency inspection. Upon inspection, the technicians discovered there was a "crack at rear cylinder head and leaking oil excessively. Oil is leaking on to hot exhaust manifold....car is not safe to drive since oil leak is excessive". I was advised that this must be a manufacturer defect as you should not see this issue at such low mileage. The vehicle was then towed to the nearest Mazda dealership/service center, where a cracked rear cylinder head was diagnosed and confirmed. I was informed that continued operation of the vehicle could have resulted in catastrophic engine failure, engine seizure, fire risk from leaking oil contacting hot engine components, or sudden loss of power while driving, creating an extremely dangerous driving situation. Prior to the failure, there were no major warning indicators other than the sudden strong fuel/oil smell. The issue occurred unexpectedly despite the vehicle being properly maintained and having low mileage for a major engine failure. I have been the sole owner. The vehicle is currently available for inspection upon request.
The contact owns a 2017 Mazda CX-5. While driving the vehicle, the engine overheat warning suddenly illuminated on the dashboard cluster panel. The contact pulled over immediately, restarted the engine, and coasted the vehicle to a local, independent mechanic shop. The independent mechanic diagnosed the issue as a blown head gasket. For a secondary inspection, the vehicle was transported to an authorized Mazda dealership. Dealership technicians determined that the engine cylinder was actually cracked and recommended a full engine replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 92,000.
I own a 2019 Mazda CX-5 with approximately 36,000 miles. The vehicle developed a strong burning oil smell while driving, particularly through the HVAC/vent system. I initially reported the odor to a Mazda dealership, but no issue was identified. Approximately two months later, the smell returned and worsened. The vehicle was later diagnosed by a Mazda dealership with an oil leak originating from the cylinder head near the exhaust manifold. According to the repair documentation, oil was accumulating on the exhaust due to seepage from the cylinder head. The repair required full cylinder head replacement. This created significant safety concerns because leaking oil was contacting hot engine/exhaust components while the vehicle was being operated. Burning fumes entered the passenger cabin through the vents while driving. I was concerned about the risk of fire, smoke inhalation, sudden oil loss, and possible engine failure while on the road. There were no warning lights prior to the failure. The primary symptom was the persistent burning smell. The dealership replaced the cylinder head. The original repair estimate was approximately $6,000. Mazda later provided partial goodwill assistance, but I was still required to pay approximately $2,500 out of pocket. After researching this issue further, I found numerous similar the federal safety agency complaints involving 2019 Mazda CX-5 vehicles experiencing cylinder head leaks/cracking near the exhaust manifold, burning smells, smoke or fumes entering the cabin, and major engine repairs at relatively low mileage. Mazda has acknowledged similar cylinder head concerns in CSP11 and TSB 01-002/23 for certain VIN ranges but denied coverage for my vehicle because the leak involved oil rather than coolant and because my VIN was outside the covered range. I am requesting that the federal safety agency investigate whether this represents a broader cylinder head defect affecting additional 2019 Mazda CX-5 vehicles outside the currently covered VIN range.
Related recalls
Engine
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
- Risk
- An unexpected stall increases the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1‑800‑222‑5500, option 4. Mazda's number for this recall is 3719F.
Recall number 19V497000 · Recall details
Questions about the Mazda CX-5 engine failure
Which Mazda CX-5 years have engine failure problems?
The model years with the most reports are 2018 (18 complaints), 2019 (16 complaints) and 2016 (9 complaints).
How much does it cost to fix engine failure on the Mazda CX-5?
Owners who mentioned a price put the repair at about $6,000 (median of 17 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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