My 2017 Mazda CX-5 has experienced a recurring condition more than six times involving sudden jerking, rapid deceleration, and loss of normal accelerator response during extended highway driving, often while cruise control is engaged. On multiple occasions the engine has also shut down. On 09/11/2026, while traveling south on I-35 at approximately 80 mph with cruise control engaged, the vehicle suddenly began jerking violently and rapidly losing speed. Normal accelerator response was lost and a vehicle behind me nearly struck my vehicle. I was able to reach the shoulder just before the engine shut down. The vehicle would not restart and required towing. There was little or no meaningful warning before the loss of power. The vehicle was inspected by a Mazda dealer. I specifically reported the recurring highway jerking, deceleration, loss of throttle response, and shutdown concern. An aftermarket OBD-II device was removed after the dealer identified parasitic battery draw. The dealer subsequently stated in writing that the battery and alternator were healthy and that the vehicle was “operating as intended.” On 10/09/2026, with that device no longer installed, the same symptoms occurred again during highway travel and the vehicle again became disabled and required towing. The Mazda dealer has now verified the drivability concern and reported a Fuel Rail Pressure Sensor “A” Circuit Low fault and low fuel pressure. The dealer is recommending replacement of the high-pressure fuel pump as an initial repair, followed by further testing of the in-tank fuel pump. The vehicle is currently available for inspection at the Mazda dealer. the federal safety agency’s VIN lookup currently shows 0 unrepaired recalls. I am reporting this because sudden loss of acceleration and power at highway speed creates a serious collision and roadside safety risk.
Mazda CX-5 fuel pump problems
43 of the 2,483 owner complaints about the Mazda CX-5 describe fuel pump failure, most of them for the 2018 model year.
- owner complaints
- 43
- worst model year
- 2018
- typical mileage
- 62,000
By model year
Often reported together
Check engine light 17Stalling 14Loss of power 5Won't start 4Engine failure 4Warning lights 2Jerking 2Fuel smell 2
Trouble codes mentioned
P0192 8P0171 3P0087 1
What owners say
High pressure fuel pump has been replaced twice in less than a year. Car has less than 100,000 miles. Both times the fuel pump went out while driving, causing loss of acceleration and stalling of vehicle. Had to be towed to shop both times.
The fuel pump system needed to be replaced completely, although the mileage is just around 60000 miles.
My fuel pump burned out after only 60k miles.... very expensive repair. Mazda said the problem was only with the early 2019 models so mine wasn't included yet my fuel pump did exactly what the ones included in the recall did, but I was left with over $1700 repair bill to replace the fuel pump. Obviously the "improved design" used in the second half of the year isn't really improved, and I've never had to replace a fuel pump on a vehicle with so few miles on it. We were sitting idle waiting for food at a restaurant and the engine just died and we were unable to re-start the vehicle. No issues prior to this, always kept fuel at least 1/4 tank or more full and no engine warning lights until AFTER the engine died.
Engine Cylinder heads started to leak at 75k miles causing oil and coolant to leak and puddle. This was after a fuel pump recall.
The radio changes stations by itself, speakers/music goes in and out. The screen freezes and cannot change stations. And also the car lags on taking off sometimes. Often smells like fuel when you turn on the car, Assuming a fuel pump issue, not sure. I spoke to the salesman who sold me the car (adam) within less than 30 days of having the vehicle and told me the electrical issue with radio would be covered. Then when I called to have the issue fixed I was told it wasnt going to fixed on their behalf. This car was sold to me with a few issue that I was not aware at the time of purchase.
While driving down highway the car suddenly will stop accelerating. Once this occurs the check engine light will turn on and shortly after the battery light will turn on. The car will not move and the AC will then stop working. The first time the car was brought to dealership (under warranty). They had to replace battery, fuel pump and fuel level indicator. They stated the fuel pump was broken as was the fuel level indicator. They were able to reproduce the problem prior to fixing it the first time. Less than a month after the car was repaired the exact same issue happened. This is a significant safety concern as I was driving on the highway with a [XXX] child in the back seat when the car stopped driving the second time. I was barely able to get over a lane and off the road before the car stopped driving. The AC then stopped working on a day where the feels like temperature was over 100. I had to lay wet cloths over my infant to prevent her from overheating while we waited for AAA and a family member to reach us. The inability to accelerate/sudden stopping of the car while driving on a highway with a speed limit of 70mph posed a significant safety risk to my life, my child’s life and potentially other cars if they weren’t able to stop. I had to wave frantically at the car in the lane next to me so that they wouldn’t hit me. No warning lights came on until after the issue (stopped accelerating) occurred. The dealership (Mazda) now has the car again and will be inspecting it. I have files from the first incident however they are in the car. Once I get my car back I can send over the reports of what they replaced/work completed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Twice now, my 2017 Mazda CX-5 stalled on the highway with a check engine light popping up--both times was driving around 60-70mph for a couple of hours and had about a quarter tank of gas left. The first time, no code was found, but the second time, after a deeper diagnostic, the dealership found a P0192 code. After reading here and many other places online, based on the code and the car's behavior, it really sounds like the Denso low-pressure fuel pump is to blame; that's the source of the recall for 2018 and 2019 Mazda CX-5s experiencing this same issue [XXX] ). If the 2017 model also uses that fuel pump, why isn't it included in the recall? If this dangerous and erratic car behavior is due to a faulty part, it really should be covered by the recall. Shame on you, Mazda. Lives are at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving on the freeway the check engine light came on. I was able to drive the car home the remaining 20 minutes but there was some noticeable difficulty accelerating. When I went to turn on the car later that day the engine would not turn over and there was an audible rattling/chugging sound and the car itself shook. I was unable to get the car to start and the check engine light remained on. I had AAA check the battery the next day and confirm it was not a battery issue and a diagnostic revealed the P0192 code. AAA towed it to their shop where it was confirmed by the manager mechanic that the issue was with the high pressure fuel pump and that it was causing an issue with the low pressure fuel sensor as well. The mechanic was unable to determine what caused the pump to fail and has quoted me nearly $2000 to fix it. After some searching online it has become clear that this is an issue many other Mazda owners have faced and that is even a recall for the pump for years and makes from Mazda due to a known issue with DENSO fuel pumps causing this exact issue. Despite this being known and DENSO having admitted issue with fuel pumps in cars dating back to 2013, Mazda has not recalled the vast majority of the cars that could be affected. From information I've gathered, it is entirely possible that my vehicle could have just stopped running in the middle of the freeway due to this issue which obviously would have put me in great danger of an accident. To summarize: Low pressure fuel sensor and high pressure fuel pump with error code P0192 are cited as the issues. It's possible this issue can cause the car to stop running with no warning, which would be extremely dangerous especially on the freeway. The problem has been reproduced and confirmed by a AAA mechanic shop. The vehicle has been inspected by the AAA mechanic but no others. The check engine light came on but was not clear how extreme the circumstance was.
The contact owns a 2018 Mazda CX-5. The contact stated that while driving at an undisclosed speed, the vehicle independently decelerated and lost motive power. The check engine warning light illuminated, and the vehicle stalled. The contact attempted to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to an independent mechanic and was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact was advised to have the vehicle towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure and fuel pump rail failure. The contact was informed that the fuel pump and the fuel rail needed to be replaced. The vehicle was not repaired. The contact was informed of the federal safety agency Campaign Number: 21V875000 (Fuel system, Gasoline) however the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 62,000.
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
- Risk
- Fuel pump failure may cause an engine stall, increasing the risk of a crash.
- Remedy
- Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1‑800‑222‑5500 Option 4. Mazda's number for this recall is 5321K.
Recall number 21V875000 · Recall details
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
- Risk
- A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
- Remedy
- Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1‑800‑222‑5500, option 6. Mazda's number for this recall is 9216B.
Recall number 16V064000 · Recall details
Questions about the Mazda CX-5 fuel pump
Which Mazda CX-5 years have fuel pump failure problems?
The model years with the most reports are 2018 (13 complaints), 2017 (11 complaints) and 2016 (9 complaints).
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