Windshield developed a crack while sitting in garage. Crack spread quickly from top center of windshield and crack hooked back up towards top approximately 12 inches long. Windshield was fine the day before . No rocks of items hit windshield.
2015 Mazda CX-5: windshield cracks
8 of the 133 complaints about the 2015 Mazda CX-5 describe windshield cracks.
- owner complaints
- 8
- of this car's complaints
- 6%
- typical mileage
- 3,500
- recalls
- 0
Windshield cracks by model year
What owners say
Windshield got the l-shaped crack at the top. No stone chip, the crack appeared while the car was stationary, we watched it happened from the bench in a park across.
2 weeks after the purchase of a new 2015 mazda cx5 we noticed a crack in the windshield. Exactly on the top portion of the windshield in the middle coming down to a t. We took the car to the dealer of purchase and a service employee looked at it started digging in a spot and stated that a rock must of hit the windshield because he found a hole. Not satisfied with that answer the supervisor for the service department was called and upon looking at the windshield he pointed to a complete different spot and then pointed to a third spot that he claimed was a hole. How does a windshield of a brandnew car never on the expressway have 3 impact spots that are exactly in the middle of the windshield and with that refused to pay for the replacement. Since the windshield is not available anywhere but the dealership I am no responsible for the repair of something that was a defect.
Cracked windshield we were filling up gas at a gas station & suddenly we heard a pop sound. I tried to go around the car & see what happened but did not notice anything. The car was still pumping gas when this happened. Next day, there was nothing in the morning but after parking at work for couple hours & coming back to the car, we noticed a big crack on the screen.
Traveling on the freeway I heard a pop sound and right away noticed a horizontal crack from the driver side of the windshield. Cracked turned out to be about 15 inches long. Reading from these post makes it a fact that the windshields of the cx5 are defective. What's the next step?
Have had the car for approximately a month and have gotten 2 large chips in the windshield from unheard and unseen objects. Upon attempt to repair by glass repair company the windshield proceeded to crack over 15 inches. I am replacing the windshield with non oem glass as there appears to be an issue with the oem glass considering the multiple reports by other owners.
First incident, cracked windshield, appeared over night. Started out about 8 inches long and grew to about 18 inches. I couldn't get a replacement for 2 weeks -there was no inventory. Just happened again, noticed on october 5 a crack that is a foot long. Again, happened while the vehicle was sitting over night in my garage. Vehicle now has only 3200 miles. 2 cracks in a short period of time and no inventory of replacement parts means I have to drive with poor visibility. I'm also concerned about how the windshields would hold up if there was a crash as these incidents happened with no apparent cause.
Vehicle parked. Got into vehicle and noticed large crack in windshield. The crack was not there 2 hours earlier when I got out of it. The crack starts at top center in the front windshield and runs down to the rear view mirror and forms a 's' shape and stops beneath the mirror. It is about 18 inches long. The rear view mirror is attached to a panel that has rain sensor and smart stop tech package attached to center of windshield right under where the crack appears. This is a safety concern and expensive to replace. I am seeing evidence of many more similar cracks appearing under the tech package mount on the front center windshield.
Service bulletins that may apply
- Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter...
- Exterior trim heat damage when parked near a glass building or Low-E windows
- Exterior trim heat damage when parked near a glass building
- Cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the...
- Rattle noise from the front door glass when driving with the window open approx
- Engine no start and / or rear view monitor display is blurry due to aftermarket electrical device
- Some customers may complain about one or both of the following symptoms: When selecting the "Defroster...
- White stain (A) running down the front door(s), which originates from under the outer door mirror
Related recalls
No recalls on record for this model year.
Questions about the 2015 Mazda CX-5 windshield crack
Is windshield cracks a common problem on the 2015 Mazda CX-5?
8 of 133 owner complaints about the 2015 Mazda CX-5 (6%) mention windshield cracks. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2015 Mazda CX-5?
There are 0 recalls and 17 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Mazda CX-5
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