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June 1, 2021 Service bulletin

Some vehicles may experience exterior trim heat damage when parked near a glass building

Mazda technical service bulletin MT-003-21 for 2004-2021 Mazda MAZDA3, 2013-2021 Mazda CX-5 and 2003-2021 Mazda MAZDA6 and others.

Bulletin number
MT-003-21
Component
Visibility: power window devices and controls
Summary
Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflections all converge at one point, focusing and concentrating the light onto the street below.

Owners of these vehicles have filed 600 complaints in the visibility category.

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