I am filing this complaint regarding a manual transmission failure on my 2017 Mazda MX-5 Miata (VIN: [XXX] ) at 55,000 miles. The failure occurred without warning while driving, causing immediate and significant transmission malfunction. Mazda issued Technical Service Bulletin 05 [XXX] c addressing this exact defect — defective synchros in 2nd and 3rd gear causing grinding, inability to engage gears, and transmission failure. My VIN falls within the TSB coverage range. The cutoff is sequential number XXX and my sequential number is XXX, placing me within the affected range. Despite this documented defect and my vehicle being under Mazda's Powertrain Limited Warranty at time of failure (under 60,000 miles), Mazda refused full coverage. The dealer offered only 50% goodwill. I escalated to the Mazda regional representative, who also declined full coverage and redirected me back to the dealer — evasive given the documented nature of this defect. This is not isolated. Multiple 2016–2017 MX-5 owners have reported identical failures, and a Mazda engineer publicly acknowledged on video that weak transmission tolerances cause gear teeth to shear under load. Active petitions are calling for a formal recall. While I was able to drive to the dealership, this failure occurred without warning. A similar failure at highway speeds or in a less favorable situation could result in complete loss of vehicle control, posing significant danger to the driver and surrounding traffic. I request that the federal safety agency: (1) investigate this defect across all 2016–2017 MX-5 Miata manual transmission vehicles, (2) determine whether a formal recall is warranted, and (3) require Mazda to honor full warranty coverage for VINs within the TSB range. I have retained all documentation and am prepared to provide additional information upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2017 Mazda MX-5 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Visibility4
- Steering2
- Airbags1
- Brakes1
- Driver assistance1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Visibility4
- Steering2
- Airbags1
- Brakes1
- Driver assistance1
- Electrical1
- Tires1
- Transmission1
Recalls 2
Air bags: air bag/restraint control module: software
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2016-2023 MX-5 Miata vehicles. A software error in the air bag control module may cause the front air bags to deploy with excessive force during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- An air bag that deploys with excessive force can increase the risk of injury during a crash.
- Remedy
- Dealers will update the Sophisticated Air Bag Sensor (SAS) control module software, free of charge. Owner notification letters were mailed November 7, 2024. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 6924I.
Recall number 24V695000 · Recall details
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2016-2019 MX-5 (Miata) vehicles with automatic transmissions. Due to incorrect programming of the Transmission Control Module (TCM), certain conditions may cause the vehicle to unexpectedly downshift and abruptly decelerate.
- Risk
- If the vehicle abruptly downshifts, the driver may lose control of the vehicle, increasing the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will reprogram the TCM with corrected software, free of charge. The recall began March 14, 2019. Owners may contact Mazda customer service at 1‑800‑222‑5500, option 4. Mazda's number for this recall is 3019A.
Recall number 19V072000 · Recall details
Technical service bulletins for the 2017 Mazda MX-5 416
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- CSP13 - customer service program - mazda connect infotainment system limited warranty extension
- CSP13 - customer service program - mazda connect infotainment system limited warranty extension.
- Customer service program CSP12 - denso low-pressure fuel pump customer service program warranty extension
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This SA supersedes the previously issued SA(s) listed below
- Description
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red....
2017 Mazda MX-5 fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl | RWD | 26 | 33-35 | 29 |
What 2017 Mazda MX-5 owners say
Most recent owner complaints, unedited.
Happened at US 101 Southbound 0.1 MILES SOUTH of RENGSTORFF AVENUE. “Power Steering Malfunction” light came on, then suddenly after 1 second, the car’s steering went stiff and suddenly braked while at freeway speed flow of traffic. Car then sharply veered left into center divider due to automatic sudden braking with no control of the steering wheel
I have 205/45/R 17 on a car that I drive on short trips maybe once a week or two. Driving on the highway, the tpms light came on and the handling was instantly strange. I pulled over and checked the tire, the sidewall was blown out on the passenger rear. I had it replaced. Now about 2 months later, the right rear went flat after a trip. I took it to be repaired and was told that the sidewall was splitting and it could not be repaired. I am concerned that this may not be coincidence.
Vehicles rear windshield spontaneously shattered. Vehicle was idle and upon starting the vehicle a cracking sound was heard in the cabin and the rear view mirror was unusable as the rear windshield was entirely shattered into <1 inch pieces. Small pieces of loose glass had fallen from both upper corners of the windshield. The windshield is still attached to the vehicle and rear visibility is severely limited. No third-party inspections have been executed. There was no previous damage to the windshield and the car was idling when the failure occurred. There were no indications of potential failure before the incident.
Airbag recall mail received from Mazda, when trying to book online mazdausa.com service depart denies vehicle has a recall and refused to schedule appointment
The windshield cracked while the vehicle was parked in a lot. The crack appears to have started on the passenger side edge of the windshield and rapidly propogated horizontally along the center of the windshield to roughly the center of the glass. The car had 12000 miles on it when the windshield cracked.
At 8300 miles this car has dozens of rock chips in the windshield, most of which were picked up from driving on relatively clean interstates and some of which have begun to spiderweb. I believe that the glass on this vehicle is abnormally susceptible to picking up chips from rocks which will in time create stress risers and cause the windshield to fail prematurely. I talked to a mazda rep and they said that there were no recalls on this vehicle nor was the windshield covered by the factory warranty. They directed me to take my complaint to my insurance company. More pictures are available upon request.
When using android auto while the vehicle is in motion the touchscreen is disabled which means I need my eyes on the screen to watch the selection move by turning the selection wheel rather than just touching the screen. I think this is much more of a distraction. Other car models allow touchscreen use.
Front brembo brakes locked after car is parked overnight. It unlocked after I force the car forward. It releases with a loud snap. This occurs 2 or 3 times a month. Car drives fine. Dealer has no solution. Dealer requests overnight assessment unfortunately this occurs without predictability.
While making a right turn, suddenly lost all steering with car going straight across lane. "power steering malfunction" warning light appeared, then steering returned. "dsc malfunction" warning light remained on and "TPMS malfunction" warning light remained on. If there was a car in opposite lane, would have ran into. Once car was restarted, all warnings disappeared. Bringing into dealer 5/11.
Compare the 2017 Mazda MX-5
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Questions about the 2017 Mazda MX-5
Is the 2017 Mazda MX-5 reliable?
Owners have filed 11 complaints about the 2017 Mazda MX-5, 2.2 times a typical MX-5 model year.
What is the most common problem with the 2017 Mazda MX-5?
Windows, wipers and visibility, with 4 complaints. Next is steering (2).
How many recalls does the 2017 Mazda MX-5 have?
2 recalls, covering air bags and power train.
What gas mileage does the 2017 Mazda MX-5 get?
Official estimates for the 2017 Mazda MX-5 range from 29 mpg combined. The most efficient version (2.0L 4-cyl, RWD) gets 26 city and 33-35 highway.
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