2017 Mazda MX-5 technical service bulletins
416 technical service bulletins and manufacturer communications cover the 2017 Mazda MX-5, including 15 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- CSP13 - customer service program - mazda connect infotainment system limited warranty extension
- CSP13 - customer service program - mazda connect infotainment system limited warranty extension.
- Customer service program CSP12 - denso low-pressure fuel pump customer service program warranty extension
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This SA supersedes the previously issued SA(s) listed below
- Description
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red....
- This Service Alert supersedes the previously issued M-Tip(s) listed below
- This bulletin supersedes the previously issued bulletin(s) listed below
- Power window(s) not working properly (window does not move or has fallen into the door) and/or making an...
- There are currently 2 methods for cutting a new auxiliary key blank
- If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also...
- Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter...
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating
- When inspected, the differential or PTO oil is dark or black
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging
- There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer...
- Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH...
- Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle...
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all...
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- When replacing the MAZDA CONNECT tuner and amp unit (TAU) with a replacement tuner for any reason, a call...
- Some customers may complain that the front passenger seat belt warning light flashes and the seat belt...
- Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front...
- Inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the view of the...
- Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement
- Following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror
- Some customers may complain about infotainment center display: Center display touchscreen operates by...
- Some customers may report concerns with interior upholstery surface stains particularly on high contact...
- Some customers may complain about scratches on the instrument cluster lens.
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- Auxiliary key blank cutting procedure
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- Scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3). Due...
- Inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the view of the...
- Some automotive cleaning products contain strong acid or alkali
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- Some customers may complain about infotainment center display
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- Crack(s) on the left and/or right side retractable hardtop quarter garnish (1). The molding material on...
- Scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3).
- Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission...
- Scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top
- There are currently 2 methods for cutting a new auxiliary key blank
- Speedometer replacement procedure
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order...
- This Parts Flash replaces RF-22-01R2 released January 04, 2022
- Some customers may complain about infotainment center display
- Some customers may complain about infotainment center display
- This Parts Flash replaces RF-22-01R released November 21, 2022
- There are currently 2 methods for cutting a new auxiliary key blank
- Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire)
- Symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later)
- Some customers may complain about infotainment center display: Ghost Touch DTC B108E:04 may be stored...
- Repair kits are available to replace just the screen
- Some customers may complain of signs of oil on the struts or shock absorbers
- Some customers may complain the HVAC system not maintaining the correct temperature or the ambient...
- Some customers may experience a buzzing or rattle noise when decelerating in 2nd or 3rd gear 2500-3500...
- Exterior trim heat damage when parked near a glass building or Low-E windows
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- Some customers may complain about infotainment center display ghost touch (touch screen operates by...
- Some customers may complain about infotainment center display
- Some customers may complain about infotainment center display
- Improper roof draining and may flood the interior of the vehicle
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- This service bulletin provides testing and charging procedures in order to promote proper battery...
- Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s) of...
- Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later).
- Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.
- Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- Accessory instructions can be found on OneMazda under Dealer Resources
- In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on as-needed basis, a...
- Clunk noise from rear suspension when driving at low speeds and/or turning due to the rattling of the bush...
- The Mazda DCA-8000 is required for all warranty battery testing
- Some customers may report concerns with interior upholstery surface stains particularly on high contact...
- Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns
- Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote...
- MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables...
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all...
- Ethanol is becoming a common additive in gasoline
- That the A/C does not blow cold air (blows warm air) due to a refrigerant leak
- Ethanol is becoming a common additive in gasoline
- All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in
- MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables...
- This service bulletin provides information regarding the proper use of the driverâs floor mat to avoid...
- Some customers may complain about incorrect MAZDA CONNECT clock time
- Audio, navigation and phone concerns with mazda connect infotainment system (6TH generation).
- Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF...
- There are currently 2 methods for cutting a new auxiliary key blank
- Accessory instructions can be found on OneMazda under Dealer Resources
- Apple carplay / andrid auro frequently asked questions (FAQ)
- Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature
- Exterior trim heat damage when parked near a glass building
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- When performing vehicle services such as control unit software update, control unit...
- When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may...
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank
- Apple carplay / andrid auro frequently asked questions (FAQ)
- Mazda connect
- Seat belt that retracts slowly
- The Mazda DCA-8000PM is required for all warranty battery testing
- Some customers may complain that the Blind Spot Monitoring (BSM) system is inoperative
- CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A)...
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key
- Some customers may complain about the following MAZDA CONNECT⢠Temperature Warning message: ï· Display...
- Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns
- Some customers may complain about high engine oil consumption
- Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a...
- In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an âas-neededâ basis,...
- Apple carplay / android auto frequently asked questions (FAQ): note
- Accessory instructions location
- When performing vehicle services such as control unit software update, control unit...
- New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in...
- When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine
- Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures
- The ownerâs manual contains procedures and precautions for the maintenance and cleaning of plastic...
- One of the following DTCs stored in memory: ï· C1001:92
- Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM...
- Some customers may complain about a MAZDA CONNECT system reboot or blank screen
- Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns
- CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A)...
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- Lack of power under heavy load with no warning lights or dtcs
- When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3).Due...
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake...
- Warranty guidelines for returned transmission cores.
- There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very...
- Accessory instructions can be found in the Accessory eCatalog
- Guide lines and photos to determine if fluid/oil seepage or leak is severe enough to require warranty...
- Some customers may complain about: ï· Intermittent engine no start ï· Instrument cluster red security...
- Some customers may complain about poor heater performance even after the engine reaches normal operating...
- Some customers may complain about high engine oil consumption
- Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This...
- The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is...
- One of the following DTCs stored in memory: C1001:92
- Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be...
- Accessory instructions location
- Symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later)
- Some customers may complain about a MAZDA CONNECT system reboot or blank screen
- Scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3). Due...
- There have been warranty claims submitted for noise in differentials, transfer units and transmissions...
- Apple carplay⢠/ android auto⢠frequently asked questions (FAQ)
- Mazda ids inoperative with vcm-ii license expiration message
- APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and...
- In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak...
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear...
- Rust (A) on the front door quarter glass guide (B) where it contacts the door beltline molding (C). The...
- Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns
- Apple carplay? / android auto? frequently asked questions (FAQ)
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- DTC C1001:92 stored in memory
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO...
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Stains appearing on the hood, roof and/or trunk of the vehicle
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- The vehicles listed above are equipped with a push button start/stop ignition system
- This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination...
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts...
- On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system
- CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A)...
- Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle
- When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with...
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid...
- The Mazda GR8-1291 is required for all warranty battery testing
- Some customers may complain of signs of oil on the struts or shock absorbers
- Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card...
- If a vehicle has body vibration or steering wheel shimmy while driving and the root
- Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or...
- All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in
- Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with...
- Condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light...
- SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher)...
- If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set...
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Stains appearing on the hood, roof and/or trunk of the vehicle
- Some customers may complain about the following: Engine no start
- Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator...
- In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, a...
- Electrical concern and/or multiple dtc's due to aftermarket device
- Engine no start and / or rear view monitor display is blurry due to aftermarket electrical device
- Engine no start (key not detected)
- Mazda connect system frequently asked questions (FAQ)
- Scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3). Due...
- Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns
- Important
- Symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later)
- Mazda North American Operations has approved an additional on-car brake lathe as an option for...
- CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A)...
- This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it...
- If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal...
- Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because...
- A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating
- 2017 MX-5
- This TSB has been superceded by SSPB5
- The vehicles listed above are equipped with a push button start/stop ignition system
- BLUETOOTH® hands-free and/or text messaging related concerns
- Stains appearing on the hood, roof and/or trunk of the vehicle
- Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may
- If you encounter any type of electrical concern (e.g, dead battery), interview the customer before...
- Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any...
- The Mazda GR8-1291 is required for all warranty battery testing
- If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may...
- When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine
- Some customers may experience a navigation system screen that shows the wrong location
- Condition where the engine does not start using the normal starting procedure and the doors will not...
- The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later)
- Some customers may complain that the Voice Recognition system does not recognize "Address" or "New...
- When installing a navigation SD card, the center display may show error message "Invalid SD Card".
- Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely...
- Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking)
- The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62...
- The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step...
- Some customers may complain about engine no start due to the battery being discharged
- Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or...
- Some customers may complain about engine no start due to the battery discharged
- Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures
- When installing a navigation SD card, the center display may show error message "Invalid SD Card". This...
- In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis,...
- CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A...
- Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate...
- Inner cloth(A) falling down at the rear end causing a poor appearance and obstructing the view of the back...
- Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate...
- Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert...
- One or more of the following symptoms with the manual transmission
- Ids software version 107 available on mgss - please update your pc's.
- Buzzing noise from the driver (A) and/or passenger (B) side headrest speaker(s) when playing the audio system
- Wind noise (A) from the area between the front (B) and middle (C) roofs when driving at speeds over 37 mph...
- Some customers may complain that the the middle headliner looks loose at the center rear
- Symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later)
- Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit,...
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too...
- Some customers may complain about the "wrong" phone is connected to the infotainment system
- In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles,...
- All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in
- Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ)
- High Beam Control (HBC) system frequently asked questions (FAQ)
- On 2016-2017 MX-5 vehicles with an automatic transmission, follow these steps to prevent breakage of the...
- Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power...
- Driver and/or passenger side tension band(s) (A) hanging down from the convertible top
- Rust (A) on the front door quarter glass guide (B) where it contacts the door beltline molding (C). The...
- One or more of the following symptoms with the manual transmission
- In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or...
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for...
- Display shows inaccurate ambient temperature
- An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support...
- Permanent dtcs are now displayed with the ids 104 update
- One of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch...
- Take caution when cleaning plastic headlight lenses
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend...
- On some 2017 MX-5 rf models, a rattle or click noise may be heard from the roof while driving. this CAN be...
- Recall 0516J updated repair procedure
- Convertible top inner cloth falling down causing poor appearance and obstructing view of back window.
- Rattle noise from header panel of convertible top.
- Owner Notification program ONP07 Mazda mobile start (MMS) system
- If you experience issues with the current version of ID's such as missing tools or modules not showing...
- Stopper plates for air bag module connectors have been established as new service parts
- All models
- Remove tool in trunk at pci
- Keyless entry inoperative or vehicle does not start
- Multi-Model
- Convertible top tension band(S) detached from header panel and hanging down . Some vehicles may exhibit...
- MAZDA Mobile start (MMS) cannot communicate with vehicle
- Grinding or unusual noise from manual transmission when driving in 2nd and or 3rd gear
- Unusual noise from manual transmission when when driving in 2nd and or 3rd gear.
- New IDs software version 102.00 and Update 102.01 is now available on MS3 IDs update 102.00 and 102.01 is...
- There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very...
- BSM system vehicle detection has changed
- Some vehicles may experience a seat belt that retracts slowly
- Mazda connect software version 59.00.441 available
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