Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely...
Mazda technical service bulletin 09-001-18-3387a for 2014-2018 Mazda MAZDA3, 2016-2017 Mazda CX-5 and 2016-2017 Mazda MAZDA6 and others.
- Bulletin number
- 09-001-18-3387a
- Component
- Electrical system: software
- Summary
- Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD cards for the MAZDA CONNECT navigation system being manufactured with improper hardware, resulting in a data reading error during extremely cold temperatures. To correct the concern, the SD card hardware has been changed.
Owners of these vehicles have filed 321 complaints in the electrical category.
Vehicles covered
- Mazda MAZDA3 2014-2018 20142015201620172018
- Mazda CX-5 2016-2017 20162017
- Mazda MAZDA6 2016-2017 20162017
- Mazda CX-9 2016-2018 201620172018
- Mazda MX-5 2016-2017 20162017
- Mazda CX-3 2016-2018 201620172018
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