After speaking with Mazda customer support, the sales department at Germain Mazda of Columbus, and the service department of Mazda Columbus, I have come to learn that in response to recall 1217F | XXX17V-393, the dealership that performed the recall only performed an inspection with no repair or replacement made to the vehicle. The recall notice does not indicate that this is an option. Please see excerpt below: "Your Mazda dealer will check the parking brake actuator shafts inside the left and right rear brake calipers. If the actuator shaft is found to be rusted, the brake caliper assembly will be replaced with a modified one. If no rust is found on the actuator shaft, the protective boot will be replaced with a modified one. The inspection and repair will be performed at no cost to you." (from [XXX]) From my conversations with the three departments, no work was done for this recall on my vehicle beyond an inspection finding that the recalled component is still working. Additionally, I was not informed of this recall or that no repairs or replacement were made in response to the recall despite it being closed as completed when I purchased the vehicle. Coming out of this previous Winter, my parking brake quickly began to fail and became useless by Spring of this year. I am on the phone with Mazda customer service again now who once again confirmed ONLY an inspection was performed despite the language in the recall notice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2016 Mazda MAZDA3 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical22
- Brakes18
- Driver assistance13
- Transmission9
- Engine7
- Visibility7
- Airbags6
- Fuel system6
- Body4
- Seats4
- Steering3
- Acceleration2
- Seat belts2
- Suspension2
- Lights1
- Wheels1
Specific symptoms reported on the 2016 Mazda MAZDA3
Recalls 6
Back over prevention: sensing system: camera
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
- Risk
- A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1‑800‑222‑5500, Option 6. Mazda's number for this recall is 6023G.
Recall number 23V487000 · Recall details
Visibility: windshield wiper/washer
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
- Risk
- Reduced visibility while driving can increase the risk of crash.
- Remedy
- Mazda will notify owners, and dealers will replace the front body control module with a new module which uses an improved wiper relay design, free of charge. The recall began May 7, 2019. Owners may contact Mazda customer service at 1‑800‑222‑5500, option 4. Mazda's number for this recall is 3219D.
Recall number 19V272000 · Recall details
Parking brake
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda6 and 2014-2016 Mazda3 vehicles. Water could possibly enter the brake caliper causing the parking brake actuator shaft to corrode and possibly bind.
- Risk
- If the parking brake actuator shaft binds, the parking brake may not engage or disengage fully. If the parking brake does not engage properly, the vehicle may move unexpectedly if it is parked on a slope, increasing the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will check the parking brake actuator shafts, replacing any that are corroded, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk were mailed August 24, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 1217F.
Recall number 17V393000 · Recall details
Fuel system, gasoline: storage
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain model year 2016 Mazda3 vehicles manufactured September 24, 2015, to October 16, 2015. During manufacturing, the fuel tanks for the affected vehicles may have deformed, resulting in a fuel leak from the recirculation pipe welded connection.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Mazda will notify owners, and depending on the tank lot number, dealers will inspect the recirculation pipe weld, replacing the fuel tank, as necessary, free of charge. The recall began November 1, 2016. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 0216I.
Recall number 16V685000 · Recall details
Fuel system, gasoline: storage: tank assembly
- What is wrong
- Mazda Motors North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda3 vehicles manufactured January 4, 2014, to September 18, 2015. The fuel tank of the affected vehicles may have been improperly handled during manufacturing and, as a result, the welded attachment of the Inlet Check Valve (ICV) may fail and allow fuel to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Mazda will notify owners, and depending on the tank lot number, dealers will inspect the ICV weld, replacing the fuel tank, as necessary, free of charge. The recall began November 1, 2016. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 0116I.
Recall number 16V684000 · Recall details
Fuel system, gasoline: storage: tank assembly
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain model year 2015-2016 Mazda3 vehicles manufactured May 21, 2015, to August 25, 2015. The affected vehicles are equipped with a fuel tank with a shut-off valve that can allow fuel to enter into the fuel tank emissions systems. If enough fuel enters the emission system it may leak out onto the ground or result in an engine stall.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire. An engine that stalls increases the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will inspect the vehicle's fuel shut-off valve. As needed, the fuel shut-off valve and the affected fuel tank emissions system components will be replaced, free of charge. The recall began on October 20, 2015. Owners are advised not to drive their vehicle until the repairs have been completed. Mazda will provide rental cars until that time. Owners may contact the Mazda Customer Experience Center at 1-800- 222-5500, option #6. Mazda's number for this recall is 8615J.
Recall number 15V621000 · Recall details
Technical service bulletins for the 2016 Mazda MAZDA3 668
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- CSP13 - customer service program - mazda connect infotainment system limited warranty extension
- CSP13 - customer service program - mazda connect infotainment system limited warranty extension.
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- Supersession between B60S-34-300G/350G and B60S-34- 300H/350H. Please be advised that the G-level and...
- This SA supersedes the previously issued SA(s) listed below
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red....
- This Service Alert supersedes the previously issued M-Tip(s) listed below
What 2016 Mazda MAZDA3 owners say
Most recent owner complaints, unedited.
The contact owns a 2016 Mazda Mazda3.The contact stated that while driving at various speeds, the contact stated that the vehicle's steering wheel would fail to operate as needed. The contact stated that an abnormal, clunking noise would emit from the steering wheel while turning at various speeds. The contact also stated that the steering wheel felt loose while driving at high speeds, fearing that he would lose control of the vehicle if he did not firmly grip the steering wheel. The contact had taken the vehicle to a dealer where they acknowledged that the heard the noise coming from the vehicle; however, they could not duplicate or diagnose the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. the failure mileage was approximately 117,000.
The contact owns a 2016 Mazda Mazda3. The contact stated that while driving and while starting the vehicle, the instrument cluster was inoperable. The contact also stated that the instrument cluster screen was peeling, and critical information for the vehicle was not displayed. Additionally, the infotainment system became intermittently inoperable due to the failure. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact expressed concerns that the inoperable instrument cluster created a hazardous and unsafe condition due to the complete loss of instrument panel functionality. The approximate failure mileage was 142,000.
The “spidering” on the infotainment screen is spidering making it hard to see when in reverse.
I am writing to formally report a serious safety issue with my 2016 Mazda 3 manual transmission, which experienced a sudden and complete clutch failure at less 60,000 miles — without any warning lights or diagnostic alerts. I am deeply concerned that: •There was no dashboard warning, even as the clutch system failed •The gear indicator was inaccurate in prior days, which may have been an early sign of failure •There was no protection mechanism to prevent complete drivetrain failure during normal use.
The "Infotainment System" is activating itself and cycling through various options when I slow down or stop. It calls random numbers and changes settings on the system. It is distracting and dangerous. This is a known "ghost touch" problem for this model of vehicle, but the Mazda dealer I contacted in Knoxville, TN said it would cost nearly $300 to repair the problem (by replacing the entire system).
Mazda supposedly repaired/replaced the backup camera issue under the recall. However, within one day it was doing the same thing again...the screen dims or flickers off when backing up the car. I told Mazda about that and they said I need a new screen, which would not be covered under the recall. This is a safety hazard that they should be required to address.
The contact owns a 2016 Mazda Mazda3. The contact stated that while the vehicle was parked, the driver’s side seat belt became inoperable. The contact stated that the seat belt latch failed to function properly. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
The 2014 Mazda3 I own has a known "Mazda Connect Touch Screen Concern" in August 2019 in which the Mazda Connect touch screen does not accept touch commands in part of the screen. I called Mazda and they said there are not any recalls for this but they did acknowledge this was an issue.
The contact owns a 2016 Mazda Mazda3. The contact stated while the vehicle was parked, the parking brake became firm and failed to engage as needed, causing the rear passenger’s side brake pads to not respond as needed after the vehicle was repaired under the federal safety agency Campaign Number: 17V393000 (PARKING BRAKE). The contact stated that the recall repair failed to fix the vehicle. There was no warning light illuminated. The contact checked the temperature of the brakes and noticed that the brakes were hotter than normal. A dealer was contacted. The vehicle was towed to the dealer where it was diagnosed that the parking brake actuator was rusted on the inside. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was 188,900.
Compare the 2016 Mazda MAZDA3
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Other model years
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Questions about the 2016 Mazda MAZDA3
Is the 2016 Mazda MAZDA3 reliable?
Owners have filed 104 complaints about the 2016 Mazda MAZDA3, close to a typical MAZDA3 model year.
What is the 2016 Mazda MAZDA3 year score?
The 2016 Mazda MAZDA3 scores 73 out of 100 (average). The score compares it with the other model years of the Mazda MAZDA3: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2016 Mazda MAZDA3?
Electrical system, with 22 complaints, typically around 28,330 miles. Next is brakes (18).
How many recalls does the 2016 Mazda MAZDA3 have?
6 recalls, covering back over prevention, visibility and parking brake.
What year does the Mazda MAZDA3 have the most electrical problems?
The Mazda MAZDA3 model years with the most electrical complaints are 2010 (50 complaints), 2013 (32 complaints) and 2018 (30 complaints).
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